1-800 Contacts vs Costco | Comparably
Comparably
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1-800 Contacts Claimed Company
EMPLOYEE
PARTICIPANTS
42
TOTAL
RATINGS
383
Costco
EMPLOYEE
PARTICIPANTS
2536
TOTAL
RATINGS
24095

1-800 Contacts vs Costco

Compare 1-800 Contacts versus Costco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 42 employees and customers of 1-800 Contacts and 2536 employees and customers of Costco.

1-800 Contacts

1-800 Contacts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of 1-800 Contacts.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

3.6/5
Product Quality
4.3/5
3.6/5
Pricing
4.1/5
3.6/5
Customer Service
4.2/5
8
NPS Score
50%Promoters
8%Passive
42%Detractors
50
NPS Score
68%Promoters
14%Passive
18%Detractors

Net Promoter Score
Winner by 42

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Working at 1-800 Contacts vs Working at Costco

John Graham 1-800 Contacts' CEO
80 / 100

CEO Rating
Winner by 1%

W. Craig Jelinek Costco's CEO
W. Craig Jelinek
79 / 100

CEO Rating

1-800 Contacts

1-800 Contacts doesn't have enough ratings to calculate the Team Culture Ratings.

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Costco

Employees at Costco rate their CEO, W. Craig Jelinek, 79/100. This score is 1% lower than the scores of 1-800 Contacts' CEO, John Graham. Employees in the Finance and Communications departments rate W. Craig Jelinek the highest.

CEO Score 80
CEO Score
CEO Score 79
Overall Culture 83
Overall Culture
Overall Culture 77
30
eNPS
26
Gender Score 88
Gender Score
Gender Score 84
Diversity Score N/A
Diversity Score
Diversity Score 83
Perk And Benefits 91
Perk And Benefits
Perk And Benefits 90
Professional Dev. 62
Professional Dev.
Professional Dev. 56

Overall Culture at 1-800 Contacts vs Costco

83
/ 100
1-800 Contacts

Employees at 1-800 Contacts rate their Overall Culture a 83/100.

Overall Culture
Winner by 6%

77
/ 100
Costco

Employees at Costco rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • 1-800 Contacts
  • Costco77

Employee Net Promoter Score at 1-800 Contacts vs Costco

30
eNPS
1-800 Contacts
20 Promoters 59%
4 Passives 12%
10 Detractors 29%

Employee Net Promoter Score
Winner by 4%

26
eNPS
Costco
1132 Promoters 55%
324 Passives 16%
585 Detractors 29%
  • 1-800 Contacts
  • Costco26

Gender Score at 1-800 Contacts vs Costco

88
/ 100
1-800 Contacts

Employees at 1-800 Contacts rate their Gender Score a 88/100.

Gender Score
Winner by 4%

84
/ 100
Costco

Employees at Costco rate their Gender Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

  • 1-800 Contacts
  • Costco84

Diversity Score at 1-800 Contacts vs Costco

?
Not enough ratings
1-800 Contacts

1-800 Contacts doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Costco

Employees at Costco rate their Diversity Score a /100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Costco83

Perk and Benefits Score at 1-800 Contacts vs Costco

91
/ 100
1-800 Contacts

Employees at 1-800 Contacts rate their Perk and Benefits Score a 91/100.

Perk and Benefits Score
Winner by 1%

90
/ 100
Costco

Employees at Costco rate their Perk and Benefits Score a /100, with Finance and Communications as the two departments that rate their experience the highest.

  • 1-800 Contacts
  • Costco90

Professional Development Score at 1-800 Contacts vs Costco

62
/ 100
1-800 Contacts

Employees at 1-800 Contacts rate their Professional Development Score a 62/100.

Professional Development Score
Winner by 6%

56
/ 100
Costco

Employees at Costco rate their Professional Development Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

  • 1-800 Contacts
  • Costco56

Leadership Culture Ratings vs Costco

1-800 Contacts
84 / 100

Leadership Culture Ratings vs Costco
Winner by 9%

Costco
75 / 100

1-800 Contacts rates % higher than Costco on Leadership Culture Ratings vs Costco Ratings based on looking at 5350 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Does your manager seem to care about you as a person?".

  • 1-800 Contacts
  • Costco75

Compensation Culture Ratings vs Costco

1-800 Contacts
80 / 100
Costco
87 / 100

1-800 Contacts rates % lower than Costco on Compensation Culture Ratings vs Costco Ratings based on looking at 3884 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

  • 1-800 Contacts
  • Costco87

Team Culture Ratings vs Costco

1-800 Contacts
85 / 100

Team Culture Ratings vs Costco
Winner by 8%

Costco
77 / 100

1-800 Contacts rates % higher than Costco on Team Culture Ratings vs Costco Ratings based on looking at 3598 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

  • 1-800 Contacts
  • Costco77

Environment Culture Ratings vs Costco

1-800 Contacts
81 / 100

Environment Culture Ratings vs Costco
Winner by 2%

Costco
79 / 100

1-800 Contacts rates % higher than Costco on Environment Culture Ratings vs Costco Ratings based on looking at 3480 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

  • 1-800 Contacts
  • Costco79

Sentiment Culture Ratings vs Costco

1-800 Contacts
83 / 100

Sentiment Culture Ratings vs Costco
Winner by 6%

Costco
77 / 100

1-800 Contacts rates % higher than Costco on Sentiment Culture Ratings vs Costco Ratings based on looking at 4657 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

  • 1-800 Contacts
  • Costco77

See how 1-800 Contacts compares to its competitors