18
NPS Score
VS
American Express Claimed Company
- EMPLOYEE
PARTICIPANTS - 802
- TOTAL
RATINGS
CWT Claimed Company
- EMPLOYEE
PARTICIPANTS - 138
- TOTAL
RATINGS
American Express vs CWT
Compare American Express versus CWT for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 802 employees and customers of American Express and 138 employees and customers of CWT.
American Express
American Express's brand is ranked #62 in the list of Global Top 100 Brands, as rated by customers of American Express. Their current market cap is $127.20B.
CWT
CWT's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CWT. Their current valuation is $2.91B.
3.5/5
Product Quality
2.8/5
3.3/5
Pricing
3/5
3.4/5
Customer Service
2.9/5
| 53% | Promoters |
|---|---|
| 12% | Passive |
| 35% | Detractors |
Net Promoter Score
Winner by 40
-22
NPS Score
| 33% | Promoters |
|---|---|
| 12% | Passive |
| 55% | Detractors |
See how American Express compares to its competitors
See how CWT compares to its competitors
Working at American Express vs Working at CWT
79 / 100
CEO Rating
Winner by 15%
64 / 100
CEO Rating
American Express
American Express doesn't have enough ratings to calculate the Team Culture Ratings.
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CWT
Employees at CWT rate their CEO, Michelle Frymire, 64/100. This score is 15% lower than the scores of American Express' CEO, Stephen Squeri. Employees in the Sales and Operations departments rate Michelle Frymire the highest.