Camp Bow Wow Claimed Company

EMPLOYEE PARTICIPANTS: 226

TOTAL RATINGS: 2321

PetSmart Claimed Company

EMPLOYEE PARTICIPANTS: 688

TOTAL RATINGS: 7184

Camp Bow Wow vs PetSmart

Compare Camp Bow Wow versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 226 employees and customers of Camp Bow Wow and 688 employees and customers of PetSmart.

Camp Bow Wow

Camp Bow Wow's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Camp Bow Wow. Their current market cap is $5.17B.

PetSmart

PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.

3.1/5

Product Quality

3.5/5

3/5

Pricing

3.3/5

2.8/5

Customer Service

3.5/5

-30

NPS Score

26%	Promoters
18%	Passive
56%	Detractors

NPS Score

46%	Promoters
19%	Passive
35%	Detractors

Net Promoter Score
Winner by 41

See how Camp Bow Wow compares to its competitors

Petco

Advanced Animal Care of Colorado

Working at Camp Bow Wow vs Working at PetSmart

38 / 100

CEO Rating

Ken Hicks

55 / 100

CEO Rating
Winner by 17%

Camp Bow Wow

Camp Bow Wow doesn't have enough ratings to calculate the Team Culture Ratings.

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PetSmart

Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 17% higher than the scores of Camp Bow Wow's CEO. Employees in the HR and Engineering departments rate Ken Hicks the highest.

CEO Score 38

CEO Score

CEO Score 55

Overall Culture 42

Overall Culture

Overall Culture 60

-67

eNPS

-34

Gender Score 52

Gender Score

Gender Score 64

Diversity Score 47

Diversity Score

Diversity Score 64

Perk And Benefits 24

Perk And Benefits

Perk And Benefits 54

Professional Dev. 49

Professional Dev.

Professional Dev. 60

Overall Culture at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Overall Culture a 42/100, with Sales and Product as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

Camp Bow Wow42
PetSmart

Employee Net Promoter Score at Camp Bow Wow vs PetSmart

-67

eNPS

Camp Bow Wow

23 Promoters 12%

17 Passives 9%

154 Detractors 79%

-34

eNPS

PetSmart

138 Promoters 24%

107 Passives 18%

337 Detractors 58%

Employee Net Promoter Score
Winner by %

Camp Bow Wow-69
PetSmart

Gender Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Gender Score a 52/100, with Product and Operations as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Camp Bow Wow52
PetSmart

Diversity Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Diversity Score a 47/100, with Operations as the department that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

Camp Bow Wow46
PetSmart

Perk and Benefits Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Perk and Benefits Score a 24/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Perk and Benefits Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 30%

Camp Bow Wow23
PetSmart

Professional Development Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Professional Development Score a 49/100, with Operations as the department that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 11%

Camp Bow Wow48
PetSmart

Leadership Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Leadership Culture Ratings vs PetSmart Ratings based on looking at 2049 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of the job your executive team is doing at your company?".

Camp Bow Wow39
PetSmart

Compensation Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Compensation Culture Ratings vs PetSmart Ratings based on looking at 1491 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Camp Bow Wow24
PetSmart

Team Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Team Culture Ratings vs PetSmart Ratings based on looking at 1353 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Camp Bow Wow41
PetSmart

Environment Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Environment Culture Ratings vs PetSmart Ratings based on looking at 1290 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Do you have a close friend at work?".

Camp Bow Wow58
PetSmart

Sentiment Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Sentiment Culture Ratings vs PetSmart Ratings based on looking at 1676 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

Camp Bow Wow43
PetSmart