Camp Bow Wow Claimed Company

EMPLOYEE PARTICIPANTS: 231

TOTAL RATINGS: 2392

PetSmart Claimed Company

EMPLOYEE PARTICIPANTS: 693

TOTAL RATINGS: 7245

Camp Bow Wow vs PetSmart

Compare Camp Bow Wow versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 231 employees and customers of Camp Bow Wow and 693 employees and customers of PetSmart.

Camp Bow Wow

Camp Bow Wow's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Camp Bow Wow. Their current market cap is $5.17B.

PetSmart

PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.

3.1/5

Product Quality

3.5/5

3/5

Pricing

3.3/5

2.7/5

Customer Service

3.5/5

-33

NPS Score

25%	Promoters
17%	Passive
58%	Detractors

NPS Score

45%	Promoters
19%	Passive
36%	Detractors

Net Promoter Score
Winner by 42

See how Camp Bow Wow compares to its competitors

Petco

Advanced Animal Care of Colorado

Working at Camp Bow Wow vs Working at PetSmart

38 / 100

CEO Rating

Ken Hicks

55 / 100

CEO Rating
Winner by 17%

Camp Bow Wow

Camp Bow Wow doesn't have enough ratings to calculate the Team Culture Ratings.

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PetSmart

Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 17% higher than the scores of Camp Bow Wow's CEO. Employees in the HR and Engineering departments rate Ken Hicks the highest.

CEO Score 38

CEO Score

CEO Score 55

Overall Culture 42

Overall Culture

Overall Culture 60

-65

eNPS

-34

Gender Score 52

Gender Score

Gender Score 64

Diversity Score 47

Diversity Score

Diversity Score 64

Perk And Benefits 25

Perk And Benefits

Perk And Benefits 54

Professional Dev. 48

Professional Dev.

Professional Dev. 60

Overall Culture at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Overall Culture a 42/100, with Sales and Product as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

Camp Bow Wow42
PetSmart

Employee Net Promoter Score at Camp Bow Wow vs PetSmart

-65

eNPS

Camp Bow Wow

25 Promoters 13%

18 Passives 9%

156 Detractors 78%

-34

eNPS

PetSmart

139 Promoters 24%

108 Passives 18%

338 Detractors 58%

Employee Net Promoter Score
Winner by %

Camp Bow Wow-66
PetSmart

Gender Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Gender Score a 52/100, with Product and Operations as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Camp Bow Wow52
PetSmart

Diversity Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Diversity Score a 47/100, with Operations as the department that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

Camp Bow Wow46
PetSmart

Perk and Benefits Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Perk and Benefits Score a 25/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Perk and Benefits Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 29%

Camp Bow Wow24
PetSmart

Professional Development Score at Camp Bow Wow vs PetSmart

/ 100

Camp Bow Wow

Employees at Camp Bow Wow rate their Professional Development Score a 48/100, with Operations as the department that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 12%

Camp Bow Wow
PetSmart60

Leadership Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Leadership Culture Ratings vs PetSmart Ratings based on looking at 2074 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

Camp Bow Wow39
PetSmart

Compensation Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Compensation Culture Ratings vs PetSmart Ratings based on looking at 1509 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

Camp Bow Wow25
PetSmart

Team Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Team Culture Ratings vs PetSmart Ratings based on looking at 1368 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Camp Bow Wow41
PetSmart

Environment Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Environment Culture Ratings vs PetSmart Ratings based on looking at 1305 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

Camp Bow Wow59
PetSmart

Sentiment Culture Ratings vs PetSmart

Camp Bow Wow rates % lower than PetSmart on Sentiment Culture Ratings vs PetSmart Ratings based on looking at 1696 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Camp Bow Wow43
PetSmart