Desk.com

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 46

Help Scout Claimed Company

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 652

Desk.com vs Help Scout

Compare Desk.com versus Help Scout for CEO Rating, Overall Culture Score, and other ratings. Results were generated by 4 employees at Desk.com and 39 employees at Help Scout.

70 / 100

CEO Rating

Nick Francis

88 / 100

CEO Rating
Winner by 18%

Desk.com

Desk.com doesn't have enough ratings to calculate the Team Culture Ratings.

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Help Scout

Employees at Help Scout rate their CEO, Nick Francis, 88/100. This score is 18% higher than the scores of Desk.com's CEO. Employees in the Engineering department rate Nick Francis the highest.

CEO Score 70

CEO Score

CEO Score 88

Overall Culture 68

Overall Culture

Overall Culture 88

eNPS

Gender Score N/A

Gender Score

Gender Score 92

Diversity Score N/A

Diversity Score

Diversity Score 89

Perk And Benefits N/A

Perk And Benefits

Perk And Benefits 95

Professional Dev. N/A

Professional Dev.

Professional Dev. 78

See how Desk.com compares to its competitors

See how Help Scout compares to its competitors

Overall Culture at Desk.com vs Help Scout

/ 100

Desk.com

Employees at Desk.com rate their Overall Culture a 68/100.

/ 100

Help Scout

Employees at Help Scout rate their Overall Culture a /100, with Engineering as the department that rate their experience the highest.

Overall Culture
Winner by 20%

Desk.com
Help Scout88

Employee Net Promoter Score at Desk.com vs Help Scout

eNPS

Desk.com

2 Promoters 50%

2 Passives 50%

0 Detractors 0%

eNPS

Help Scout

31 Promoters 84%

2 Passives 5%

4 Detractors 11%

Employee Net Promoter Score
Winner by %

Desk.com
Help Scout72

Gender Score at Desk.com vs Help Scout

Not enough ratings

Desk.com

Desk.com doesn't have enough ratings to calculate Gender Score ratings.

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Not enough ratings

Help Scout

Employees at Help Scout rate their Gender Score a /100.

Gender Score
Winner

Help Scout93

Diversity Score at Desk.com vs Help Scout

Not enough ratings

Desk.com

Desk.com doesn't have enough ratings to calculate Diversity Score ratings.

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Not enough ratings

Help Scout

Employees at Help Scout rate their Diversity Score a /100.

Diversity Score
Winner

Help Scout90

Perk and Benefits Score at Desk.com vs Help Scout

Not enough ratings

Desk.com

Desk.com doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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Not enough ratings

Help Scout

Employees at Help Scout rate their Perk and Benefits Score a /100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner

Help Scout97

Professional Development Score at Desk.com vs Help Scout

Not enough ratings

Desk.com

Desk.com doesn't have enough ratings to calculate Professional Development Score ratings.

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Not enough ratings

Help Scout

Employees at Help Scout rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

Help Scout80

Leadership Culture Ratings vs Help Scout

Desk.com rates % lower than Help Scout on Leadership Culture Ratings vs Help Scout Ratings based on looking at 164 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of your CEOs management style?".

Desk.com
Help Scout89

Compensation Culture Ratings vs Help Scout

Desk.com doesn't have enough ratings to calculate the Team Culture Ratings.

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Help Scout88

Team Culture Ratings vs Help Scout

Desk.com doesn't have enough ratings to calculate the Team Culture Ratings.

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Help Scout94

Environment Culture Ratings vs Help Scout

Desk.com doesn't have enough ratings to calculate the Team Culture Ratings.

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Help Scout84

Sentiment Culture Ratings vs Help Scout

Desk.com rates % lower than Help Scout on Sentiment Culture Ratings vs Help Scout Ratings based on looking at 109 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Desk.com
Help Scout92