Appinventiv Claimed Company

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 181

Help Scout Claimed Company

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 652

Appinventiv vs Help Scout

Compare Appinventiv versus Help Scout for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 13 employees and customers of Appinventiv and 39 employees and customers of Help Scout.

Appinventiv

Appinventiv's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Appinventiv.

Help Scout

Help Scout's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Help Scout.

4/5

Product Quality

4.4/5

5/5

Pricing

4.5/5

5/5

Customer Service

4.3/5

NPS Score

50%	Promoters
0%	Passive
50%	Detractors

NPS Score

72%	Promoters
10%	Passive
18%	Detractors

Net Promoter Score
Winner by 54

See how Appinventiv compares to its competitors

See how Help Scout compares to its competitors

Working at Appinventiv vs Working at Help Scout

94 / 100

CEO Rating
Winner by 6%

Nick Francis

88 / 100

CEO Rating

Appinventiv

Appinventiv doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Help Scout

Employees at Help Scout rate their CEO, Nick Francis, 88/100. This score is 6% lower than the scores of Appinventiv's CEO, Saurabh Singh. Employees in the Engineering department rate Nick Francis the highest.

CEO Score 94

CEO Score

CEO Score 88

Overall Culture 92

Overall Culture

Overall Culture 88

eNPS

Gender Score N/A

Gender Score

Gender Score 92

Diversity Score 94

Diversity Score

Diversity Score 89

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 95

Professional Dev. N/A

Professional Dev.

Professional Dev. 78

Overall Culture at Appinventiv vs Help Scout

/ 100

Appinventiv

Employees at Appinventiv rate their Overall Culture a 92/100, with Marketing as the department that rate their experience the highest.

Overall Culture
Winner by 4%

/ 100

Help Scout

Employees at Help Scout rate their Overall Culture a /100, with Engineering as the department that rate their experience the highest.

Appinventiv92
Help Scout

Employee Net Promoter Score at Appinventiv vs Help Scout

eNPS

Appinventiv

8 Promoters 73%

1 Passives 9%

2 Detractors 18%

eNPS

Help Scout

31 Promoters 84%

2 Passives 5%

4 Detractors 11%

Employee Net Promoter Score
Winner by %

Appinventiv54
Help Scout

Gender Score at Appinventiv vs Help Scout

Not enough ratings

Appinventiv

Appinventiv doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Help Scout

Employees at Help Scout rate their Gender Score a /100.

Gender Score
Winner

Help Scout93

Diversity Score at Appinventiv vs Help Scout

/ 100

Appinventiv

Employees at Appinventiv rate their Diversity Score a 94/100, with Marketing as the department that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

Help Scout

Employees at Help Scout rate their Diversity Score a /100.

Appinventiv95
Help Scout

Perk and Benefits Score at Appinventiv vs Help Scout

/ 100

Appinventiv

Employees at Appinventiv rate their Perk and Benefits Score a 84/100, with Marketing as the department that rate their experience the highest.

/ 100

Help Scout

Employees at Help Scout rate their Perk and Benefits Score a /100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

Appinventiv90
Help Scout

Professional Development Score at Appinventiv vs Help Scout

Not enough ratings

Appinventiv

Appinventiv doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Help Scout

Employees at Help Scout rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

Help Scout80

Leadership Culture Ratings vs Help Scout

Appinventiv

91 / 100

Leadership Culture Ratings vs Help Scout
Winner by 2%

Help Scout

89 / 100

Appinventiv rates % higher than Help Scout on Leadership Culture Ratings vs Help Scout Ratings based on looking at 191 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "What do you like best about the leadership team?".

Appinventiv92
Help Scout

Compensation Culture Ratings vs Help Scout

Tied

Appinventiv tied with Help Scout on Compensation Culture Ratings vs Help Scout Ratings based on looking at 135 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Appinventiv91
Help Scout

Team Culture Ratings vs Help Scout

Tied

Appinventiv tied with Help Scout on Team Culture Ratings vs Help Scout Ratings based on looking at 129 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Appinventiv97
Help Scout

Environment Culture Ratings vs Help Scout

Appinventiv

84 / 100

Environment Culture Ratings vs Help Scout
Winner by 1%

Help Scout

83 / 100

Appinventiv rates % higher than Help Scout on Environment Culture Ratings vs Help Scout Ratings based on looking at 136 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

Appinventiv86
Help Scout

Sentiment Culture Ratings vs Help Scout

Appinventiv

92 / 100

Sentiment Culture Ratings vs Help Scout
Winner by 1%

Help Scout

91 / 100

Appinventiv rates % higher than Help Scout on Sentiment Culture Ratings vs Help Scout Ratings based on looking at 132 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Appinventiv95
Help Scout