100
NPS Score
VS
Freshdesk
- EMPLOYEE
PARTICIPANTS - 3
- TOTAL
RATINGS
Help Scout Claimed Company
- EMPLOYEE
PARTICIPANTS - 39
- TOTAL
RATINGS
Freshdesk vs Help Scout
Competitors at Freshdesk is not yet available. Get insights into the competitive rankings of Freshdesk CEO Rating, Culture Score, Brand Ranking, and other rankings soon.
Freshdesk
Freshdesk's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Freshdesk.
Help Scout
Help Scout's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Help Scout.
4/5
Product Quality
4.4/5
N/A
Pricing
4.5/5
N/A
Customer Service
4.3/5
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Net Promoter Score
Winner by 46
54
NPS Score
| 72% | Promoters |
|---|---|
| 10% | Passive |
| 18% | Detractors |
See how Freshdesk compares to its competitors
See how Help Scout compares to its competitors
Working at Freshdesk vs Working at Help Scout
Not enough ratings
CEO Rating
88 / 100
CEO Rating
Winner
Freshdesk
Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.
Help Scout
Employees at Help Scout rate their CEO, Nick Francis, 88/100. Employees in the Engineering department rate Nick Francis the highest.