



Employees at DST Systems rank Stephen Hooley in the Bottom 25% of CEOs in Lawrence, KS. Similarly, employees at Western Union rank Devin McGranahan in the Bottom 30% of CEOs in Denver. Employees rate their CEO differently based on the frequency of interaction, ability to affect company culture, and drive measurable results.

CEO of DST Systems
BIO: Mr. Stephen C. Hooley, also known as Steve, has been its Chief Executive Officer since September 12, 2012 and has been its President since July 01, 2009. Mr. Hooley served as the Chief Operating Officer of DST Systems, Inc. from July 01, 2009 to September 12, 2012. He served as the Chief Executive Officer and President of Boston Financial Data Services Inc. since January 01, 2004 until June 2009. He served as the Senior Vice President of State Street Corporation. In his 11 years with State Street, he served several executive positions, including leading Boston Financial's corporate pensions business and has extensive experience in IT reengineering. He supervised the integration of the U.S. operations of the Global Securities Services business acquired from Deutsche Bank into State Street. He has been the Chairman of DST Systems, Inc. since August 04, 2014. He serves as Director at Boston Financial Data Services, Inc. Mr. Hooley served as the Chairman of Boston Financial Data Services, Inc from 2009 to April 2013. He has been a Director of DST Systems Inc. since July 2012.

CEO of Western Union
BIO: Devin McGranahan is President, Chief Executive Officer, and Director of The Western Union Company, a global leader in cross-border, cross-currency money movement. After more than 25 years of business and leadership experience, McGranahan joined Western Union as its CEO in late 2021. Previously, he was Senior Group President, Global Business Solutions at Fiserv, Inc. In that role, McGranahan oversaw the company’s global merchant acquiring and processing businesses. During his tenure he was responsible for the launch of the Carat enterprise merchant omni-commerce platform, the development and launch of the Clover Connect integrated software vendor (ISV) platform, and the launch and acceleration of Clover Business Solutions, Fiserv’s digital-direct merchant platform. These capabilities propelled Clover to become the largest cloud-based SMB merchant platform in the market and grew the omni-channel business to over $1 billion in revenue. McGranahan previously spent 20+ years at McKinsey & Co., where he served as a Senior Partner, engaging with leading financial services companies on a broad range of strategy, payments, and business-building opportunities. McGranahan also held a variety of other senior management roles at the firm, including co-leading the North America Financial Services Practice and being a co-chair of the senior partner selection committee. McGranahan holds a Master of Business Administration from Harvard Business School, a Bachelor of Science in Mechanical Engineering from the University of Pennsylvania, and a Bachelor of Science in Economics from the Wharton School at the University of Pennsylvania.

Women at DST Systems rated their CEO a D

Women at Western Union rated their CEO a C-

Diverse Employees at DST Systems rated their CEO a D

Diverse Employees at Western Union rated their CEO a C-


At DST Systems, employees in the Operations department rate Stephen Hooley the highest. According to employees, Stephen Hooley's ability to drive business results is Good. At Western Union, the Operations department's employees rate their CEO highest. And, 40% of Western Union's employees approve of their CEO's management style.