18
NPS Score
VS
Entergy
- EMPLOYEE
PARTICIPANTS - 57
- TOTAL
RATINGS
FirstEnergy
- EMPLOYEE
PARTICIPANTS - 96
- TOTAL
RATINGS
Entergy vs FirstEnergy
Compare Entergy versus FirstEnergy for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 57 employees and customers of Entergy and 96 employees and customers of FirstEnergy.
Entergy
Entergy's brand is ranked #847 in the list of Global Top 1000 Brands, as rated by customers of Entergy. Their current market cap is $20.03B.
FirstEnergy
FirstEnergy's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FirstEnergy. Their current market cap is $18.66B.
3.5/5
Product Quality
2.9/5
3.6/5
Pricing
2.7/5
3.7/5
Customer Service
2.8/5
| 50% | Promoters |
|---|---|
| 18% | Passive |
| 32% | Detractors |
Net Promoter Score
Winner by 38
-20
NPS Score
| 34% | Promoters |
|---|---|
| 12% | Passive |
| 54% | Detractors |
See how Entergy compares to its competitors
See how FirstEnergy compares to its competitors
Working at Entergy vs Working at FirstEnergy
73 / 100
CEO Rating
Winner by 8%
65 / 100
CEO Rating
Entergy
Entergy doesn't have enough ratings to calculate the Team Culture Ratings.
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FirstEnergy
Employees at FirstEnergy rate their CEO, Steven E. Strah, 65/100. This score is 8% lower than the scores of Entergy's CEO, Leo Denault. Employees in the Operations and Customer Support departments rate Steven E. Strah the highest.