FCR Claimed Company

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

SupportNinja

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 78

FCR vs SupportNinja

Compare FCR versus SupportNinja for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 13 employees and customers of FCR and 6 employees and customers of SupportNinja.

FCR

FCR's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FCR.

SupportNinja

SupportNinja's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SupportNinja.

5/5

Product Quality

5/5

Pricing

5/5

Customer Service

4.5/5

NPS Score

75%	Promoters
0%	Passive
25%	Detractors

Net Promoter Score
Winner by 16

NPS Score

67%	Promoters
0%	Passive
33%	Detractors

See how FCR compares to its competitors

Working at FCR vs Working at SupportNinja

66 / 100

CEO Rating

Connor Tomkies

88 / 100

CEO Rating
Winner by 22%

FCR

FCR doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

SupportNinja

Employees at SupportNinja rate their CEO, Connor Tomkies, 88/100. This score is 22% higher than the scores of FCR's CEO, Matt Trebb.

CEO Score 66

CEO Score

CEO Score 88

Overall Culture 70

Overall Culture

Overall Culture 81

-17

eNPS

Gender Score N/A

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 69

Perk And Benefits

Perk And Benefits 53

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at FCR vs SupportNinja

/ 100

FCR

Employees at FCR rate their Overall Culture a 70/100.

/ 100

SupportNinja

Employees at SupportNinja rate their Overall Culture a /100.

Overall Culture
Winner by 11%

FCR70
SupportNinja

Employee Net Promoter Score at FCR vs SupportNinja

-17

eNPS

FCR

4 Promoters 33%

2 Passives 17%

6 Detractors 50%

eNPS

SupportNinja

4 Promoters 66%

1 Passives 17%

1 Detractors 17%

Employee Net Promoter Score
Winner by %

FCR
SupportNinja49

Gender Score at FCR vs SupportNinja

Not enough ratings

FCR

FCR doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

SupportNinja

SupportNinja doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Diversity Score at FCR vs SupportNinja

Not enough ratings

FCR

FCR doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

SupportNinja

SupportNinja doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Perk and Benefits Score at FCR vs SupportNinja

/ 100

FCR

Employees at FCR rate their Perk and Benefits Score a 69/100.

Perk and Benefits Score
Winner by 16%

/ 100

SupportNinja

Employees at SupportNinja rate their Perk and Benefits Score a /100.

FCR
SupportNinja40

Professional Development Score at FCR vs SupportNinja

Not enough ratings

FCR

FCR doesn't have enough ratings to calculate Professional Development Score ratings.

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Not enough ratings

SupportNinja

SupportNinja doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs SupportNinja

FCR rates % lower than SupportNinja on Leadership Culture Ratings vs SupportNinja Ratings based on looking at 54 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Does your manager seem to care about you as a person?".

FCR
SupportNinja89

Compensation Culture Ratings vs SupportNinja

FCR

64 / 100

Compensation Culture Ratings vs SupportNinja
Winner by 22%

SupportNinja

42 / 100

FCR rates % higher than SupportNinja on Compensation Culture Ratings vs SupportNinja Ratings based on looking at 36 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

FCR
SupportNinja33

Team Culture Ratings vs SupportNinja

FCR rates % lower than SupportNinja on Team Culture Ratings vs SupportNinja Ratings based on looking at 35 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

FCR
SupportNinja89

Environment Culture Ratings vs SupportNinja

FCR rates % lower than SupportNinja on Environment Culture Ratings vs SupportNinja Ratings based on looking at 40 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Does someone you work with closely, make you want to quit your job?".

FCR
SupportNinja87

Sentiment Culture Ratings vs SupportNinja

FCR rates % lower than SupportNinja on Sentiment Culture Ratings vs SupportNinja Ratings based on looking at 35 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

FCR63
SupportNinja