FCR Claimed Company

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

Sykes Enterprises Claimed Company

EMPLOYEE PARTICIPANTS: 419

TOTAL RATINGS: 4789

FCR vs Sykes Enterprises

Compare FCR versus Sykes Enterprises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 13 employees and customers of FCR and 419 employees and customers of Sykes Enterprises.

FCR

FCR's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FCR.

Sykes Enterprises

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.

5/5

Product Quality

3.2/5

5/5

Pricing

3.4/5

5/5

Customer Service

3.5/5

NPS Score

75%	Promoters
0%	Passive
25%	Detractors

Net Promoter Score
Winner by 41

NPS Score

50%	Promoters
9%	Passive
41%	Detractors

See how FCR compares to its competitors

Working at FCR vs Working at Sykes Enterprises

66 / 100

Tied

Laurent Uberti

66 / 100

Tied

FCR

FCR doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sykes Enterprises

Employees at Sykes Enterprises rate their CEO, Laurent Uberti, 66/100. This score is 0% lower than the scores of FCR's CEO, Matt Trebb. Employees in the Communications and HR departments rate Laurent Uberti the highest.

CEO Score 66

CEO Score

CEO Score 66

Overall Culture 70

Overall Culture

Overall Culture 67

-17

eNPS

Gender Score N/A

Gender Score

Gender Score 70

Diversity Score N/A

Diversity Score

Diversity Score 69

Perk And Benefits 69

Perk And Benefits

Perk And Benefits 59

Professional Dev. N/A

Professional Dev.

Professional Dev. 71

Overall Culture at FCR vs Sykes Enterprises

/ 100

FCR

Employees at FCR rate their Overall Culture a 70/100.

Overall Culture
Winner by 3%

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

FCR
Sykes Enterprises67

Employee Net Promoter Score at FCR vs Sykes Enterprises

-17

eNPS

FCR

4 Promoters 33%

2 Passives 17%

6 Detractors 50%

Employee Net Promoter Score
Winner by 17%

eNPS

Sykes Enterprises

148 Promoters 42%

53 Passives 16%

148 Detractors 42%

Employee Net Promoter Score
Winner by %

FCR
Sykes Enterprises0

Gender Score at FCR vs Sykes Enterprises

Not enough ratings

FCR

FCR doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Sykes Enterprises

Employees at Sykes Enterprises rate their Gender Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

Sykes Enterprises70

Diversity Score at FCR vs Sykes Enterprises

Not enough ratings

FCR

FCR doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Sykes Enterprises

Employees at Sykes Enterprises rate their Diversity Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

Sykes Enterprises69

Perk and Benefits Score at FCR vs Sykes Enterprises

/ 100

FCR

Employees at FCR rate their Perk and Benefits Score a 69/100.

Perk and Benefits Score
Winner by 10%

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

FCR
Sykes Enterprises59

Professional Development Score at FCR vs Sykes Enterprises

Not enough ratings

FCR

FCR doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Sykes Enterprises

Employees at Sykes Enterprises rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner

Sykes Enterprises71

Leadership Culture Ratings vs Sykes Enterprises

FCR

72 / 100

Leadership Culture Ratings vs Sykes Enterprises
Winner by 6%

Sykes Enterprises

66 / 100

FCR rates % higher than Sykes Enterprises on Leadership Culture Ratings vs Sykes Enterprises Ratings based on looking at 1056 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

FCR
Sykes Enterprises66

Compensation Culture Ratings vs Sykes Enterprises

FCR

64 / 100

Compensation Culture Ratings vs Sykes Enterprises
Winner by 8%

Sykes Enterprises

56 / 100

FCR rates % higher than Sykes Enterprises on Compensation Culture Ratings vs Sykes Enterprises Ratings based on looking at 774 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

FCR
Sykes Enterprises56

Team Culture Ratings vs Sykes Enterprises

FCR

74 / 100

Team Culture Ratings vs Sykes Enterprises
Winner by 1%

Sykes Enterprises

73 / 100

FCR rates % higher than Sykes Enterprises on Team Culture Ratings vs Sykes Enterprises Ratings based on looking at 713 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

FCR
Sykes Enterprises73

Environment Culture Ratings vs Sykes Enterprises

FCR rates % lower than Sykes Enterprises on Environment Culture Ratings vs Sykes Enterprises Ratings based on looking at 703 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

FCR
Sykes Enterprises73

Sentiment Culture Ratings vs Sykes Enterprises

FCR rates % lower than Sykes Enterprises on Sentiment Culture Ratings vs Sykes Enterprises Ratings based on looking at 830 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

FCR
Sykes Enterprises67