Goodwill vs The Salvation Army | Comparably
Comparably
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Goodwill
EMPLOYEE
PARTICIPANTS
822
TOTAL
RATINGS
8407
The Salvation Army Claimed Company
EMPLOYEE
PARTICIPANTS
621
TOTAL
RATINGS
5807

Goodwill vs The Salvation Army

Compare Goodwill versus The Salvation Army for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 822 employees and customers of Goodwill and 621 employees and customers of The Salvation Army.

Goodwill

Goodwill's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Goodwill.

The Salvation Army

The Salvation Army's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of The Salvation Army.

2.9/5
Product Quality
3.1/5
2.7/5
Pricing
2.9/5
3/5
Customer Service
3/5
-17
NPS Score
34%Promoters
15%Passive
51%Detractors
-6
NPS Score
40%Promoters
14%Passive
46%Detractors

Net Promoter Score
Winner by 11

See how Goodwill compares to its competitors

American Red Cross

Working at Goodwill vs Working at The Salvation Army

Steve Preston Goodwill's CEO
65 / 100

CEO Rating

Commissioner Kenneth G. Hodder The Salvation Army's CEO
Commissioner Kenneth G. Hodder
66 / 100

CEO Rating
Winner by 1%

Goodwill

Goodwill doesn't have enough ratings to calculate the Team Culture Ratings.

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The Salvation Army

Employees at The Salvation Army rate their CEO, Commissioner Kenneth G. Hodder, 66/100. This score is 1% higher than the scores of Goodwill's CEO, Steve Preston. Employees in the Marketing and Communications departments rate Commissioner Kenneth G. Hodder the highest.

CEO Score 65
CEO Score
CEO Score 66
Overall Culture 65
Overall Culture
Overall Culture 63
-9
eNPS
-8
Gender Score 62
Gender Score
Gender Score 63
Diversity Score 58
Diversity Score
Diversity Score 60
Perk And Benefits 60
Perk And Benefits
Perk And Benefits 62
Professional Dev. 64
Professional Dev.
Professional Dev. 49

Overall Culture at Goodwill vs The Salvation Army

65
/ 100
Goodwill

Employees at Goodwill rate their Overall Culture a 65/100, with Communications and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

63
/ 100
The Salvation Army

Employees at The Salvation Army rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Goodwill65
  • The Salvation Army

Employee Net Promoter Score at Goodwill vs The Salvation Army

-9
eNPS
Goodwill
263 Promoters 37%
116 Passives 17%
320 Detractors 46%
-8
eNPS
The Salvation Army
192 Promoters 38%
82 Passives 16%
236 Detractors 46%

Employee Net Promoter Score
Winner by %

  • Goodwill-9
  • The Salvation Army

Gender Score at Goodwill vs The Salvation Army

62
/ 100
Goodwill

Employees at Goodwill rate their Gender Score a 62/100, with Customer Success and Product as the two departments that rate their experience the highest.

63
/ 100
The Salvation Army

Employees at The Salvation Army rate their Gender Score a /100, with Marketing and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

  • Goodwill
  • The Salvation Army63

Diversity Score at Goodwill vs The Salvation Army

58
/ 100
Goodwill

Employees at Goodwill rate their Diversity Score a 58/100, with Customer Success and Product as the two departments that rate their experience the highest.

60
/ 100
The Salvation Army

Employees at The Salvation Army rate their Diversity Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

  • Goodwill
  • The Salvation Army60

Perk and Benefits Score at Goodwill vs The Salvation Army

60
/ 100
Goodwill

Employees at Goodwill rate their Perk and Benefits Score a 60/100, with Business Development and Communications as the two departments that rate their experience the highest.

62
/ 100
The Salvation Army

Employees at The Salvation Army rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Goodwill
  • The Salvation Army62

Professional Development Score at Goodwill vs The Salvation Army

64
/ 100
Goodwill

Employees at Goodwill rate their Professional Development Score a 64/100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 15%

49
/ 100
The Salvation Army

Employees at The Salvation Army rate their Professional Development Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • Goodwill
  • The Salvation Army49

Leadership Culture Ratings vs The Salvation Army

Goodwill
65 / 100

Leadership Culture Ratings vs The Salvation Army
Winner by 3%

The Salvation Army
62 / 100

Goodwill rates % higher than The Salvation Army on Leadership Culture Ratings vs The Salvation Army Ratings based on looking at 3112 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "What do you like best about the leadership team?".

  • Goodwill65
  • The Salvation Army

Compensation Culture Ratings vs The Salvation Army

Goodwill
54 / 100

Compensation Culture Ratings vs The Salvation Army
Winner by 1%

The Salvation Army
53 / 100

Goodwill rates % higher than The Salvation Army on Compensation Culture Ratings vs The Salvation Army Ratings based on looking at 2155 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

  • Goodwill
  • The Salvation Army53

Team Culture Ratings vs The Salvation Army

Goodwill
69 / 100

Team Culture Ratings vs The Salvation Army
Winner by 3%

The Salvation Army
66 / 100

Goodwill rates % higher than The Salvation Army on Team Culture Ratings vs The Salvation Army Ratings based on looking at 1893 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • Goodwill
  • The Salvation Army66

Environment Culture Ratings vs The Salvation Army

Goodwill
74 / 100

Environment Culture Ratings vs The Salvation Army
Winner by 8%

The Salvation Army
66 / 100

Goodwill rates % higher than The Salvation Army on Environment Culture Ratings vs The Salvation Army Ratings based on looking at 1851 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

  • Goodwill
  • The Salvation Army66

Sentiment Culture Ratings vs The Salvation Army

Goodwill
66 / 100
The Salvation Army
68 / 100

Goodwill rates % lower than The Salvation Army on Sentiment Culture Ratings vs The Salvation Army Ratings based on looking at 2512 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How confident are you about the future success of your company?".

  • Goodwill66
  • The Salvation Army

See how Goodwill compares to its competitors