32
NPS Score
VS
HarperCollins
- EMPLOYEE
PARTICIPANTS - 52
- TOTAL
RATINGS
Penguin Random House Claimed Company
- EMPLOYEE
PARTICIPANTS - 96
- TOTAL
RATINGS
HarperCollins vs Penguin Random House
Compare HarperCollins versus Penguin Random House for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 52 employees and customers of HarperCollins and 96 employees and customers of Penguin Random House.
HarperCollins
HarperCollins's brand is ranked #455 in the list of Global Top 1000 Brands, as rated by customers of HarperCollins.
Penguin Random House
Penguin Random House's brand is ranked #723 in the list of Global Top 1000 Brands, as rated by customers of Penguin Random House.
4/5
Product Quality
4.2/5
3.7/5
Pricing
4/5
3.8/5
Customer Service
4/5
| 57% | Promoters |
|---|---|
| 18% | Passive |
| 25% | Detractors |
49
NPS Score
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
Net Promoter Score
Winner by 17
See how HarperCollins compares to its competitors
Working at HarperCollins vs Working at Penguin Random House
67 / 100
Tied
67 / 100
Tied
HarperCollins
HarperCollins doesn't have enough ratings to calculate the Team Culture Ratings.
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Penguin Random House
Employees at Penguin Random House rate their CEO, Markus Dohle, 67/100. This score is 0% lower than the scores of HarperCollins' CEO, Brian Murray. Employees in the Operations and IT departments rate Markus Dohle the highest.