Lumen (formerly CenturyLink) vs TW Telecom | Comparably
Profile Image
VS
Lumen (formerly CenturyLink) Claimed Company
EMPLOYEE
PARTICIPANTS
959
TOTAL
RATINGS
10366
TW Telecom
EMPLOYEE
PARTICIPANTS
11
TOTAL
RATINGS
96

Lumen (formerly CenturyLink) vs TW Telecom

Compare Lumen (formerly CenturyLink) versus TW Telecom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 959 employees and customers of Lumen (formerly CenturyLink) and 11 employees and customers of TW Telecom.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

TW Telecom

TW Telecom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TW Telecom.


1.5/5
Product Quality
1.5/5
1.5/5
Pricing
1.5/5
1.5/5
Customer Service
1.5/5
-78
NPS Score
9%Promoters
4%Passive
87%Detractors
0
NPS Score
0%Promoters
100%Passive
0%Detractors

Net Promoter Score
Winner by 78


See how Lumen (formerly CenturyLink) compares to its competitors

See how TW Telecom compares to its competitors

Working at Lumen (formerly CenturyLink) vs Working at TW Telecom

Jeffrey Storey Lumen (formerly CenturyLink) CEO
46 / 100

CEO Rating

75 / 100

CEO Rating
Winner by 29%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

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TW Telecom

Employees at TW Telecom rate their CEO, Larissa Herda, 75/100. This score is 29% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey.


CEO Score 46
CEO Score
CEO Score 75
Overall Culture 52
Overall Culture
Overall Culture 79
-50
eNPS
56
Gender Score 58
Gender Score
Gender Score N/A
Diversity Score 56
Diversity Score
Diversity Score N/A
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 65
Professional Dev. 43
Professional Dev.
Professional Dev. N/A

Overall Culture at Lumen (formerly CenturyLink) vs TW Telecom

52
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

79
/ 100
TW Telecom

Employees at TW Telecom rate their Overall Culture a /100.

Overall Culture
Winner by 27%

  • Lumen (formerly CenturyLink)52
  • TW Telecom

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs TW Telecom

-50
eNPS
Lumen (formerly CenturyLink)
137 Promoters 19%
90 Passives 12%
494 Detractors 69%
56
eNPS
TW Telecom
6 Promoters 67%
2 Passives 22%
1 Detractors 11%

Employee Net Promoter Score
Winner by %

  • Lumen (formerly CenturyLink)-49
  • TW Telecom

Gender Score at Lumen (formerly CenturyLink) vs TW Telecom

58
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 58/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
TW Telecom

TW Telecom doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Lumen (formerly CenturyLink)58

Diversity Score at Lumen (formerly CenturyLink) vs TW Telecom

56
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
TW Telecom

TW Telecom doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Lumen (formerly CenturyLink)56

Perk and Benefits Score at Lumen (formerly CenturyLink) vs TW Telecom

53
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

65
/ 100
TW Telecom

Employees at TW Telecom rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 12%

  • Lumen (formerly CenturyLink)53
  • TW Telecom

Professional Development Score at Lumen (formerly CenturyLink) vs TW Telecom

43
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
TW Telecom

TW Telecom doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Lumen (formerly CenturyLink)42

Leadership Culture Ratings vs TW Telecom

Lumen (formerly CenturyLink) rates % lower than TW Telecom on Leadership Culture Ratings vs TW Telecom Ratings based on looking at 2343 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does your manager seem to care about you as a person?".

  • Lumen (formerly CenturyLink)49
  • TW Telecom

Compensation Culture Ratings vs TW Telecom

Lumen (formerly CenturyLink) rates % lower than TW Telecom on Compensation Culture Ratings vs TW Telecom Ratings based on looking at 1648 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

  • Lumen (formerly CenturyLink)53
  • TW Telecom

Team Culture Ratings vs TW Telecom

Lumen (formerly CenturyLink) rates % lower than TW Telecom on Team Culture Ratings vs TW Telecom Ratings based on looking at 1433 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Lumen (formerly CenturyLink)64
  • TW Telecom

Environment Culture Ratings vs TW Telecom

Lumen (formerly CenturyLink) rates % lower than TW Telecom on Environment Culture Ratings vs TW Telecom Ratings based on looking at 1448 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

  • Lumen (formerly CenturyLink)60
  • TW Telecom

Sentiment Culture Ratings vs TW Telecom

Lumen (formerly CenturyLink) rates % lower than TW Telecom on Sentiment Culture Ratings vs TW Telecom Ratings based on looking at 1760 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

  • Lumen (formerly CenturyLink)43
  • TW Telecom

See how Lumen (formerly CenturyLink) compares to its competitors

See how TW Telecom compares to its competitors