EMPLOYEE PARTICIPANTS: 37

TOTAL RATINGS: 455

EMPLOYEE PARTICIPANTS: 30

TOTAL RATINGS: 297

ServiceMax vs Syncron

Compare ServiceMax versus Syncron for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 37 employees and customers of ServiceMax and 30 employees and customers of Syncron.

ServiceMax

ServiceMax's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ServiceMax.

Syncron

Syncron's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Syncron.

4/5

Product Quality

2.7/5

3.9/5

Pricing

3.2/5

3.8/5

Customer Service

3.2/5

NPS Score

62%	Promoters
13%	Passive
25%	Detractors

Net Promoter Score
Winner by 57

-20

NPS Score

40%	Promoters
0%	Passive
60%	Detractors

See how ServiceMax compares to its competitors

See how Syncron compares to its competitors

Working at ServiceMax vs Working at Syncron

65 / 100

CEO Rating

Dr. Friedrich (“Fritz”) Neumeyer

79 / 100

CEO Rating
Winner by 14%

ServiceMax

ServiceMax doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Syncron

Employees at Syncron rate their CEO, Dr. Friedrich (“Fritz”) Neumeyer, 79/100. This score is 14% higher than the scores of ServiceMax's CEO, Neil Barua. Employees in the Sales department rate Dr. Friedrich (“Fritz”) Neumeyer the highest.

CEO Score 65

CEO Score

CEO Score 79

Overall Culture 64

Overall Culture

Overall Culture 77

-10

eNPS

Gender Score N/A

Gender Score

Gender Score N/A

Diversity Score 71

Diversity Score

Diversity Score N/A

Perk And Benefits 70

Perk And Benefits

Perk And Benefits 62

Professional Dev. 59

Professional Dev.

Professional Dev. 57

Overall Culture at ServiceMax vs Syncron

/ 100

ServiceMax

Employees at ServiceMax rate their Overall Culture a 64/100.

/ 100

Syncron

Employees at Syncron rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 13%

ServiceMax64
Syncron

Employee Net Promoter Score at ServiceMax vs Syncron

-10

eNPS

ServiceMax

11 Promoters 34%

7 Passives 22%

14 Detractors 44%

eNPS

Syncron

13 Promoters 48%

5 Passives 19%

9 Detractors 33%

Employee Net Promoter Score
Winner by %

ServiceMax-10
Syncron

Gender Score at ServiceMax vs Syncron

Not enough ratings

ServiceMax

ServiceMax doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Syncron

Syncron doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Diversity Score at ServiceMax vs Syncron

/ 100

ServiceMax

Employees at ServiceMax rate their Diversity Score a 71/100.

Diversity Score
Winner

/ 100

Syncron

Syncron doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

ServiceMax71

Perk and Benefits Score at ServiceMax vs Syncron

/ 100

ServiceMax

Employees at ServiceMax rate their Perk and Benefits Score a 70/100.

Perk and Benefits Score
Winner by 8%

/ 100

Syncron

Employees at Syncron rate their Perk and Benefits Score a /100.

ServiceMax
Syncron61

Professional Development Score at ServiceMax vs Syncron

/ 100

ServiceMax

Employees at ServiceMax rate their Professional Development Score a 59/100.

Professional Development Score
Winner by 2%

/ 100

Syncron

Employees at Syncron rate their Professional Development Score a /100.

ServiceMax
Syncron50

Leadership Culture Ratings vs Syncron

ServiceMax rates % lower than Syncron on Leadership Culture Ratings vs Syncron Ratings based on looking at 193 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of the job your executive team is doing at your company?".

ServiceMax61
Syncron

Compensation Culture Ratings vs Syncron

ServiceMax

71 / 100

Compensation Culture Ratings vs Syncron
Winner by 6%

Syncron

65 / 100

ServiceMax rates % higher than Syncron on Compensation Culture Ratings vs Syncron Ratings based on looking at 104 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Are you satisfied with your Benefits?".

ServiceMax
Syncron65

Team Culture Ratings vs Syncron

ServiceMax rates % lower than Syncron on Team Culture Ratings vs Syncron Ratings based on looking at 96 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

ServiceMax
Syncron85

Environment Culture Ratings vs Syncron

ServiceMax rates % lower than Syncron on Environment Culture Ratings vs Syncron Ratings based on looking at 91 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

ServiceMax
Syncron67

Sentiment Culture Ratings vs Syncron

ServiceMax rates % lower than Syncron on Sentiment Culture Ratings vs Syncron Ratings based on looking at 107 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

ServiceMax62
Syncron