That it is a fair process.

For being a stressful job, my office has a laid back vibe to it. We encounter people from all walks of life, from employees to clients. It is a judgement free zone.

My team is dedicated to Jackson Hewitt. They are in top of their training, learning everything they can to benefit their clients. We all work as a team. We strive to push eachother to meet or beat goals given.

Working with my team makes me happy. I have a great team. Seeing my clients each and every year makes me happy. I have a very loyal client base. I look forward to hearing about their year, seeing their new additions to their families etc.

I love the leadership in my region. They are extremely hands on with their employees. They are a major part of the training as well as the work environment. They always offer additional training amd positive reinforcement when needed. They don't talk down to us preparers and they praise when due.

I love that we bonus. It puts us in control of our income so to speak. We work harder to get to higher levels. The hourly wage is nice but the bonus is where the money is. I would however start the bonuses at a lower amount of returns. There are some stores that cannot meet the goals.