Jackson Hewitt Admin Assistant Employee Reviews
Briefly describe your overall experience at your company
Been there since 2008 and still learning new things every year about tax laws changing
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Review from Admin Dept
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What do you like best about the leadership team?
They are very talent when it comes rondo taxes
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Very helpful and knowledgeable. Team environment
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They recognize hard working employees
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What does the leadership team need to get better at?
get organized and start early
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What is the best part about your compensation package?
Commissions and hourly pay to do taxes
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You get paid overtime and you get a bonus at the end of the tax season
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I don't have a compensation package.
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Why do you feel undervalued and what would make you feel better about your compensation?
Compared to price charged to customer someone is getting rich and its not me.
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they pick their favorites and let their office shine while other offices have to struggle.
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promises not delivered to me
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What are some of the best things about your team?
We all are the best on the team and team work is number one
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Down to earth, helpful, team players
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They all work just as hard as everyone else
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What do your coworkers need to improve and how could you work together better?
There is weak leadership all of the time
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What is most positive about the culture and environment at your company?
We are all trained to do things professional
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Not horrible people to work with.
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Everyone gets along and enjoy sharing lunch stories with everyone.
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What needs to change to make the company culture better?
The attitude of the franchise owner
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What did you like most about the interview process?
They made me feel like I was right at home.
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Simple over the phone interview
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Boss goes step by step how to do taxes and serve the customers
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What would you improve about your company's interview process?
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What makes you most happy at work?
My team and the customers make me happy
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Everyone works as hard as I do and still willing to help others
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What's going wrong and how can it be improved?
Its a job nothing special
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We need more training for seasonal workers
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What do you like best about your company?
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What would you most like to see improved at your company?
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