C+
68/100
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Jackson Hewitt Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Clients are wonderful to work with. We can play soft music, coffee is available. We keep our offices clean and orgsnized. Peaceful and friendly while still professional.
We can create a wonderful environment using marketing strategies and advertising that pops on our buildings
Review from Admin Dept
That we are helping people and giving good service and it keeps the moral high when everyone is working equally
Not entirely sure what the question is asking
Everyone has great personalities and are pleasant.
Review from Customer Success Dept
They like to get the job done
Engagement, open communication and relaxed environment
Review from Admin Dept
There customers are what's positive
Review from Customer Support Dept
For being a stressful job, my office has a laid back vibe to it. We encounter people from all walks of life, from employees to clients. It is a judgement free zone.
Review from Operations Dept
Everyone is nice but they are all against each other when it comes to deals
I really struggle to think of something that is positive.
Review from Customer Support Dept
My manager and her positive attitude.
Review from Customer Support Dept
We are all trained to do things professional
Review from Admin Dept
Not horrible people to work with.
Review from Admin Dept
Everyone gets along and enjoy sharing lunch stories with everyone.
Review from Admin Dept
Support and willingness to help at any time
Review from Customer Support Dept
The communication, the ability to help our customers.
Low level employees wise (from general manager on down), every one is dependable, knowledgeable, helpful and lighthearted.
Review from Operations Dept
Peaceful, Smiling, making my clients feel at home.
Personnel tried to do a good job and support customers
What needs to change to make the company culture better?
Invest in the office. I feel because the office is located in a poor black community that the franchise owners do not care about the equipment or office conditions.
More Security on the job site would be helpful
Respect employees and , improve training classes
Review from Customer Success Dept
Better skilled management. Knowledgeable TP3's
Communication from management briefly hears from her.
Better smarter leaders that are aligned on a strategy
Make senior VP leaders more accountable for their failures and not use others to take the fall.
Review from Operations Dept
Managers' favoritism and descrimination must stop
Review from Operations Dept
More checks and balances put in place to make sure that the higher management is treating the district managers with dignity and respect.
Review from Operations Dept
the whole concept is to milk the customer
Review from Admin Dept
Respect for others and their work quality
Review from Customer Support Dept
The attitude of the franchise owner
Review from Admin Dept
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