Percepta – There is absolutely No structure the supervisors sit around all day talking about the agents instead of helping with cases or approving an offer etc | Comparably

Percepta – There is absolutely No structure the supervisors sit around all day talking about the agents instead of helping with cases or approving an offer etc

Percepta Angeforderte Firma
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. Weiterlesen
MITARBEITER
TEILNEHMER
783
GESAMT
BEWERTUNGEN
15012
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There is absolutely No structure the supervisors sit around all day talking about the agents instead of helping with cases or approving an offer etc

Was braucht das Führungsteam, um besser zu werden?

Focusing on work and not knit picking

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Well I have been fired after being harrassed for so long

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

There needs to be a new management team from Chris on down

Was läuft falsch und wie kann es verbessert werden?

The customers complain how a lot of agents and supervisors are rude

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Some coworkers are like teachers pet so they aren't required to do as much as regular agents

Was würden Sie am Interviewprozess Ihres Unternehmens verbessern?

During the interview you are told you will be taking inbound calls and making outbound calls EVERY DAY not when management feel like it

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