Percepta Customer Success Department Employee Reviews | Comparably
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
EMPLOYEE
PARTICIPANTS
783
TOTAL
RATINGS
15012
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Percepta Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

My professional needs are always met by the leadership team, and I have the freedom to share my personal experiences and aspirations

Review from Customer Success Dept

the leadership team are understanding

Review from Customer Success Dept

The support and empathy with everyone.

Review from Customer Success Dept

I love the fact that everyone has the same mission and want to accomplish the same goals. The Leadership teams also provides support and understanding knowing that life will be life. I appreciate all that leadership provides and support.

Review from Customer Success Dept

They are persistent in building healthy relationship with their team.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Percepta yet.
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What is the best part about your compensation package?

Compensation Reviews

It allows me to focus on doing my work well without worrying about everyday life

Review from Customer Success Dept

I really like the points activities, I have the opportunity to buy something I need at that moment.

Review from Customer Success Dept

Just blessed and happy. Not much but can provide my needs.

Review from Customer Success Dept

Los vales de despensa y el seguro

Review from Customer Success Dept

that allows us to acquire things that we like

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel that raises should be given regularly based on cost of living and longevity.

Review from Customer Success Dept · Posted a month ago

More money for your experience.

Review from Customer Success Dept

The position we do at percepta should be at least $25.

Review from Customer Success Dept

I feel the workload is a little bit heavy and deserves more pay. There are positions that have less tasks with more pay. The position can be a bit challenging and i feel that if the pay were a little better it would show the employees how much they are valued and appreciated vs feeling unvalued.

Review from Customer Success Dept

Cause there a lot of task updates that no one on the same page and its stressful.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

My team works well together

Review from Customer Success Dept · Posted a month ago

A team that is generous in sharing experiences and best practices, which helps with day-to-day operations at the company

Review from Customer Success Dept

We all always support each other when we need it most, whether during work hours or outside of them.

Review from Customer Success Dept

We always lend a hand to one another. We listen and we don't judge.

Review from Customer Success Dept

We get along with each other and not afraid to ask for help.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

no, they are ok in the area needed

Review from Customer Success Dept

There could be less chattering and less messy conversations. I feel the center has clicks which causes a divide and misunderstanding. Everyone is worried about the next instead of making sure their ducks are in a row

Review from Customer Success Dept

there are different rules for different people. Processes are unclear and not effectively communicated to the team.

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I love the flexibility of working from home.

Review from Customer Success Dept · Posted a month ago

A culture of transparency and honesty—I always know exactly where I stand, which path to take, and which goal to achie

Review from Customer Success Dept

I think my team mates

Review from Customer Success Dept

Everyone is diversity, and very welcome arms

Review from Customer Success Dept

the help and support everyone gives

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Percepta yet.
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What did you like most about the interview process?

Interviews Reviews

The process was seamless and very easy

Review from Customer Success Dept · Posted a month ago

to be able to be honest and feel comfortable sharing my experiences

Review from Customer Success Dept

It was so chill and funny

Review from Customer Success Dept

the process was quick and easy

Review from Customer Success Dept

They were very thorough and did not rush through the interview process

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Percepta yet.
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What makes you most happy at work?

Outlook Reviews

The opportunity to help others.

Review from Customer Success Dept · Posted a month ago

to have a team that recognizes my work and celebrates my achievements

Review from Customer Success Dept

Probably is just work with my team

Review from Customer Success Dept

Being able to help customers

Review from Customer Success Dept

the check that is provided for the work done.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

not making enough money for all the work we do.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Percepta yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Percepta yet.
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