I'm always on the drive-thru window for the duration of my shift. It's so much pressure to make time regardless of certain circumstances (i.e customer changes their mind, add on to their order, etc). In other words, the standard and expectation is unrealistic and we get bashed by senior management.
Was sind einige der besten Dinge an Ihrem Team?
Cooperative, honest, communicative and efficient
Was läuft falsch und wie kann es verbessert werden?
Drive thru, espeically is focused on getting ppl in and out. It's hard to interact with customers on a personal level.
Was gefällt dir am besten am Führungsteam?
They know how to run a shift. It's senior management that don't see that. They don't experience what we go through every shift and they judge us based on the one day they visit.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
My team and I try our best to make drive thru time but our best is considered our worse performance. They do not consider scenarios where customers may change their order or the fact that there are customer who order a lot of items that require more time to make. We only have a linited amount of ppl
Other Employee Reviews for Tim Hortons
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