Tim Hortons Competitors | Comparably
Tim Hortons is a Canadian multinational restaurant. read more
EMPLOYEE
PARTICIPANTS
398
TOTAL
RATINGS
2626

Tim Hortons Competitors

Tim Hortons competitors include Starbucks, McDonald's, Burger King, Dunkin' and large. Tim Hortons ranks 1st in Pricing Score on Comparably vs its competitors. See below how Tim Hortons compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
5th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
1st
Customer Service
2nd

See Tim Hortons Culture vs Competitors:

Tim Hortons Competitors
RankCompanyScore
1Starbucks72
2McDonald's62
3Tim Hortons62
4Burger King52
5Dunkin'51

Tim Hortons Competitors at a Glance

Product Quality Score Comparison

Tim Hortons Ranks 2nd in Product Quality Score

867 Customers rate Tim Hortons' Product Quality Score a 4/5, which ranks it 2nd against its competitors, below Starbucks.

  1. 1st
    Starbucks
    4.1 / 5
  2. 2nd
    Tim Hortons
    4 / 5
  3. 3rd
    McDonald's
    3.7 / 5
  4. 4th
    Dunkin'
    3.6 / 5
  5. 5th
    Burger King
    3 / 5
Product Quality Score Comparison
RankCompany Score
1Starbucks83
2Tim Hortons80
3McDonald's75
4Dunkin'72
5Burger King61
NPS Comparison

Tim Hortons Ranks 2nd in Net Promoter Score

1080 Customers rate Tim Hortons' Net Promoter Score a 26, which ranks it 2nd against its competitors, below Starbucks. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Tim Hortons to a friend?”.

  1. 1st
    Starbucks
    30
  2. 2nd
    Tim Hortons
    26
  3. 3rd
    McDonald's
    19
  4. 4th
    Dunkin'
    11
  5. 5th
    Burger King
    -13
NPS Comparison
RankCompany Score
1Starbucks30
2Tim Hortons26
3McDonald's19
4Dunkin'11
5Burger King-13
Pricing Score Comparison

Tim Hortons Ranks 1st in Pricing Score

796 Customers rate Tim Hortons' Pricing Score a 3.7/5, which ranks it 1st against its competitors.

  1. 1st
    Tim Hortons
    3.7 / 5
  2. 2nd
    Starbucks
    3.6 / 5
  3. 3rd
    McDonald's
    3.6 / 5
  4. 4th
    Dunkin'
    3.4 / 5
  5. 5th
    Burger King
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1Tim Hortons75
2Starbucks73
3McDonald's72
4Dunkin'68
5Burger King59
Customer Service Comparison

Tim Hortons Ranks 2nd in Customer Service

767 Customers rate Tim Hortons' Customer Service a 3.8/5, which ranks it 2nd against its competitors, below Starbucks.

  1. 1st
    Starbucks
    4.1 / 5
  2. 2nd
    Tim Hortons
    3.8 / 5
  3. 3rd
    McDonald's
    3.6 / 5
  4. 4th
    Dunkin'
    3.4 / 5
  5. 5th
    Burger King
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Starbucks82
2Tim Hortons76
3McDonald's72
4Dunkin'68
5Burger King58
Overall Culture Score Comparison

Tim Hortons Ranks 3rd in Overall Culture Score

398 Employees rate Tim Hortons' Overall Culture a 62/100, which ranks it 3rd against its competitors, below McDonald's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Starbucks
    72 / 100
  2. 2nd
    McDonald's
    62 / 100
  3. 3rd
    Tim Hortons
    62 / 100
  4. 4th
    Burger King
    52 / 100
  5. 5th
    Dunkin'
    51 / 100
Overall Culture Score Comparison
RankCompany Score
1Starbucks72
2McDonald's62
3Tim Hortons62
4Burger King52
5Dunkin'51
eNPS Comparison

Tim Hortons Ranks 2nd in Employee Net Promoter Score

306 Employees rate Tim Hortons' Employee Net Promoter Score a -16, which ranks it 2nd against its competitors, below Starbucks. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Tim Hortons to a friend?”.

  1. 1st
    Starbucks
    3
  2. 2nd
    Tim Hortons
    -16
  3. 3rd
    McDonald's
    -25
  4. 4th
    Burger King
    -42
  5. 5th
    Dunkin'
    -53
eNPS Comparison
RankCompany eNPS
1Starbucks3
2Tim Hortons-16
3McDonald's-25
4Burger King-42
5Dunkin'-53
Gender Score Comparison

Tim Hortons Ranks 2nd in Gender Score

35 Employees rate Tim Hortons' Gender Score a 66/100, which ranks it 2nd against its competitors, below Starbucks. The Gender Score tracks how positively women rate their experience at Tim Hortons.

  1. 1st
    Starbucks
    77 / 100
  2. 2nd
    Tim Hortons
    66 / 100
  3. 3rd
    McDonald's
    64 / 100
  4. 4th
    Dunkin'
    58 / 100
  5. 5th
    Burger King
    56 / 100
Gender Score Comparison
RankCompany Score
1Starbucks77
2Tim Hortons66
3McDonald's64
4Dunkin'58
5Burger King56
Diversity Score Comparison

Tim Hortons Ranks 5th in Diversity Score

20 Employees rate Tim Hortons' Diversity Score a 49/100, which ranks it 5th against its competitors, below Burger King. The Diversity Score tracks how positively diverse employees rate their experience at Tim Hortons.

  1. 1st
    Starbucks
    74 / 100
  2. 2nd
    McDonald's
    65 / 100
  3. 3rd
    Dunkin'
    59 / 100
  4. 4th
    Burger King
    58 / 100
  5. 5th
    Tim Hortons
    49 / 100
Diversity Score Comparison
RankCompany Score
1Starbucks74
2McDonald's65
3Dunkin'59
4Burger King58
5Tim Hortons49

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