Tim Hortons Company Culture
Tim Hortons Culture
This score is derived from employee ratings & reviews2.9/5
Tim Hortons' Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
BeNPS
CGender
COutlook
CTeam
CTim Hortons CEO
Bottom 30%Bottom 30% of Similar Size Companies
Marc Caira
61 /100
See More
Diversity at Tim Hortons
Bottom 10%Bottom 10% of Similar Size Companies
D-
Diverse employees at Tim Hortons have rated Environment, Office Culture, and Work Culture as the highest categories they have scored
Women at Tim Hortons
Bottom 40%Bottom 40% of Similar Size Companies
C
Women at Tim Hortons have rated Environment, Outlook, and Work Culture as the highest categories they have scored
Tim Hortons eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies
Recommend to a Friend?
-16
Tim Hortons employees are -16% more likely to recommend Tim Hortons as a great place to work
| 34% | Promoters |
|---|---|
| 16% | Passives |
| 50% | Detractors |
Working at Tim Hortons
Working at Tim Hortons is rated below average by 391 employees, across various culture dimensions. Tim Hortons employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Tim Hortons’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Bridgeport, CT. See below in detail how working at Tim Hortons was rated by employees.
Overall Company Culture at Tim Hortons
C-
Overall Company Culture at Tim Hortons is rated C-
Last updated 8 days ago
Bottom
30%
Tim Hortons ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Tim Hortons Employee Reviews
Out of 314 Tim Hortons employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Tim Hortons improve their work culture.
| Positive Reviews | 65% |
|---|---|
| Constructive Feedback | 35% |
Positive Reviews From Tim Hortons Employees
- What makes you most happy at work?What makes me most happy at work is spending time with my team, and working efficiently with little to no error. Its satisfying to work well under the pressure and speed of customer rushes.
- What are some of the best things about your team?Very friendly, co-operative, and overall pleasurable to be around. Tims usually has a hardworking team that makes the job fun.
- What do you like best about the leadership team?I love everything about my leadership team
Constructive Feedback From Tim Hortons Employees
- What does the leadership team need to get better at?should respect and value team members and should not do partiality
- Why do you feel undervalued and what would make you feel better about your compensation?I would feel better, if i wasn't held at gunpoint when I say I want to quit.
- Why do you feel undervalued and what would make you feel better about your compensation?I am doing the responsibilites as a supervisor and getting paid as team leader
Tim Hortons Company Information
Tim Hortons Company Overview
Tim Hortons is a Canadian multinational restaurant.
Tim Hortons Mission, Vision & Values
Tim Hortons Mission & Values
There’s more to Tim Hortons than great-tasting coffee. We work hard to deliver the highest-quality products and services, and strive to be a leader in everything we do. It’s that simple.
Tim Hortons Vision Statement
Our vision is to be the quality leader in everything we do.
| Headquarter | Oakville, CT Canada |
|---|---|
| Website | www.timhortons.com/ |
| Founding Date | 1964 |
| Company Status | Public |
| Stock | QSR |
Tim Hortons Competitors
Tim Hortons competitors include Starbucks, McDonald's, Burger King, and Dunkin'. Tim Hortons ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Tim Hortons compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Tim Hortons Employees
391 employees at Tim Hortons have reviewed Tim Hortons across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.
Overall, the 391 Tim Hortons employees give their leadership a grade of C-, or Bottom 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Tim Hortons are mostly dissatisfied with their total compensation at Tim Hortons, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Tim Hortons are generally satisfied with their team. 391 Participants grade the quality of their coworkers a C. The majority believe the meetings at Tim Hortons are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Tim Hortons believe the environment at Tim Hortons is positive. Most Participants believe the pace of work at Tim Hortons is extremely fast. About 69% of the employees at Tim Hortons work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Tim Hortons are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Tim Hortons employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Tim Hortons report the work pace is extremely fast
Work Pace
A Day in the Life
75% of Tim Hortons employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Tim Hortons employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
61% of Tim Hortons employees call their work environment positive
Environment
Joining Tim Hortons - Employee Onboarding
The prevailing opinion from employees about joining Tim Hortons is that the company was unprepared on their first day. Tim Hortons employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Tim Hortons KPIs and OKRs
Employees’ understanding of Tim Hortons' KPIs and OKRs is essential for its success. Out of 1 Tim Hortons employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Tim Hortons CEO & Leadership
Tim Hortons CEO - Marc Caira
61 /100
Tim Hortons’s CEO Marc Caira started in this role in 2013. Marc’s approval rate is lower compared to CEOs at similar sized companies, putting Marc in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to CEOs of all other companies in Bridgeport, CT. Marc Caira’s employees rank Tim Hortons in the Top 25% for Environment, in the Bottom 40% for Outlook, and in the Bottom 40% for Team. Caira is generally unpopular with Tim Hortons employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees with Over 10 Years experience and African American/Black employees. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to Tim Hortons’s competitors, Marc Caira ranks below Starbucks CEO Howard Schultz.
Tim Hortons Leadership
The Tim Hortons Executive Team is rated a “C-” and led by CEO Marc Caira and VP Vertical Integration James Wiant
Marc Caira CEO / President
Marc Caira serves as the CEO / President of Tim Hortons.
James Wiant VP Vertical Integration
James Wiant serves as the VP Vertical Integration of Tim Hortons Corporation-RBI. James started at Tim Hortons... read more
Tim Hortons Salaries
How much does Tim Hortons pay?
How much do people at Tim Hortons get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Tim Hortons is $117,220, or $56 per hour, while the estimated median salary is $116,928, or $56 per hour.
At Tim Hortons, the highest paid job is a Director of Sales at $210,644 annually and the lowest is a CS Rep at $46,609 annually. Average Tim Hortons salaries by department include: HR at $111,135, Legal at $156,497, Admin at $56,498, and Business Development at $113,510. Half of Tim Hortons salaries are above $116,928.
134 employees at Tim Hortons rank their Compensation in the Bottom 15% of similar sized companies (based on 387 ratings) while 125 employees at Tim Hortons rank their Perks And Benefits in the Bottom 10% of similar sized companies (based on 126 ratings).
Salaries contributed from Tim Hortons employees include job titles like Senior QA. Comparably data has a total of 2 salary records from Tim Hortons employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $173k | $173k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $246k | $246k | 83rd Percentile |
100th Percentile $289k | $289k | 100th Percentile |
$117,220*
Average Compensation
$116,928*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Tim Hortons Salaries by City
Tim Hortons Salaries by Department
Diversity & Inclusion at Tim Hortons
Diverse employees at Tim Hortons score the company 49/100 across various culture categories, placing Tim Hortons in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Tim Hortons across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Tim Hortons Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Tim Hortons PTO
Tim Hortons' PTO and Vacation policy typically gives unlimited days off a year. Tim Hortons' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Tim Hortons Careers
Tim Hortons Jobs
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Frequently Asked Questions regarding Tim Hortons
Who is the CEO of Tim Hortons?
Tim Hortons CEO is Marc Caira, their score by employees is 61
What is Tim Hortons eNPS?
The eNPS for Tim Hortons is -16
What is the salary for Accounting Manager in Tim Hortons?
Accounting Manager average salary in the US is 116k
What are the salaries in the Finance in Tim Hortons?
The average salaries for Finance in Tim Hortons is 84k
Who are Tim Hortons competitors?
Tim Hortons main competitors are Starbucks, McDonald's, Burger King, Dunkin'
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