2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Angeforderte Firma
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Weiterlesen
I have only been here for a short time, but to date I have only had positive experiences with this company. There are some improvements that can be made to processes and they encourage feedback and the contribution each of us can make to improving the processes and environment.
Was macht Sie bei der Arbeit am glücklichsten?
Making a difference for our customers, our organization, and in each other's lives.
Was gefällt dir am besten am Führungsteam?
Openness. Accessibility. Providing opportunity. Recognizing strengths and contributions. Encouragement. Ability to inspire and motivate.
Was ist das Beste an Ihrem Vergütungspaket?
I don't think I can identify a best part. The wellness days are appreciated and something I did not receive from my last employer.
Was sind einige der besten Dinge an Ihrem Team?
Positivity! Open to all discussions. Always willing to lend a helping hand. Enthusiasm. Always working to contribute to the success of the company and coworkers.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Everyone is excited about growth and opportunity and celebrate each other's successes. They also promote bring your whole self to work. I have had nothing but positive interactions will my co-workers.
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