A+
93/100
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Ushur, Inc Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Collaborative, providing feedback, open communication, engaging, thoughtful, knowledgeable
Review from HR Dept
I am new still evaluating
Review from Product Dept
Collaborative across higher levels, in the same friendly & professional way.
Review from Engineering Dept
Wicked tech smarts. Customer-obsessed. Hard working. True team players. Continuous learners.
Review from Customer Success Dept
We have grown as a team to gether and have a good rapport
Review from Operations Dept
The team is always collaborative. Never do I have to beg for knowledge, everyone always jumps in to share.
Review from Sales Dept
Our manager is an effective leader, surrounded by well qualified and accomplished team mates.
Review from Sales Dept
My team is extremely collaborative and meets weekly. The team is constantly coming up with proactive project ideas and volunteering to take on additional work to grow their experience. Also, every voice is heard and I think we all appreciate that.
Review from Marketing Dept
Everyone is genuine, nice, and cares about you as a person. They are all excellent at their jobs, and willing to wear many hats to get to a solution.
Review from Marketing Dept
Sharp , Fast , Energetic , Good learner
Review from Engineering Dept
Passionate and Camaraderie are the key attributes.
Review from Operations Dept
Synergy, collaborative, talented, experienced and knowledgeable
The Teamwork is the best
Everyone willing to jump in and help! Friendly
Review from Sales Dept
All are ready to jump in and help - very collaborative.
Review from Marketing Dept
Everyone is nice and treats each other like a person, rather than "just a coworker"
Review from Marketing Dept
How we are able to work collaboratively and effectively
Review from Marketing Dept
Aajaye ready to support and taking one for the team.
Review from Customer Success Dept
Collaboration, trust , respect, ability to accept and listen to different point of views
Review from HR Dept
The way we solve problems and work as a team rather than work as an individual.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Domain expertise is lacking and would help if they were upskilled
Lack empathy and drive to deliver
Being proactive, accountable and collaborative
Review from Engineering Dept
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