Ushur, Inc Leadership Employee Reviews | Comparably
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
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EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
4159

Ushur, Inc Leadership Employee Reviews

What do you like best about the leadership team?

Honesty, Setting expectations, Empowering others to lead

Review from HR Dept

Not micro managing, understanding and flexible.

Review from Product Dept

Visionary. Strategic. Empathetic. Driven. Customer-obsessed. Inspiring.

Review from Customer Success Dept

The leadership team is invested in the wellbeing and growth of the employees

Review from Operations Dept

They will always pick up the phone an listen to anything I need to talk to them about.

Review from Sales Dept

It would have to be both transparency and availability of the leadership team.

Review from Sales Dept

Leadership is very empathetic, our CEO is always available for staff to discuss anything top of mind and is an exceptional listener. Other leaders across Marketing and other departments bring great experience and collaboration to the org.

Review from Marketing Dept

They are extremely accessible and are solution oriented

Review from Marketing Dept

The leadership team's people first approach and getting best out of you is what I like about.

Review from Operations Dept

Clear vision of the Goal and plan to get there. However, open to listening to new approaches to get to the goal

Transparency, empathetic and thought leaders

Review from Sales Dept

Genuine, quick to support and guide

Review from Marketing Dept

The leadership team always makes themselves available and provides clear and concise goals, and always gives praise when it is deserved.

Review from Marketing Dept

The leadership team does an excellent job of keeping everyone in the company informed with regular updates on our collective progress toward our goals.

Review from Marketing Dept

Open Communication, Consideration, passion for technology

Review from Customer Success Dept

Their alignment with our mission and vision is commendable. They excel at synthesizing diverse perspectives to arrive at a unified voice, ensuring a collaborative and cohesive approach.

Review from HR Dept

They are available for employees when required.

Review from HR Dept

What I appreciate most about our leadership team is their people-first approach and their clear vision for the product.

Review from HR Dept

They are very transparent and are always available for an honest conversation. They listen to concerns and provide help at all times.

Review from HR Dept

Excellent team and the good company culture

What does the leadership team need to get better at?

General company vision, employee satisfaction

Stop micromanagement and start owning your mistakes

Review from Engineering Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Ushur, Inc Leadership the Highest

  • Department - Sales
    +5%
  • Ethnicity - Hispanic or Latino
    +4%
  • Ethnicity - Other
    +4%

Rated Ushur, Inc Leadership the Lowest

  • Experience - 3 to 6 Years
    -3%
  • Department - Engineering
    -2%
  • Department - Operations
    -1%
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