A+
91/100
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Ushur, Inc Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The pace of work, adrenaline rush of leading multiple projects, improving processes
Review from HR Dept
when I hear I am quoted.
Review from Product Dept
Opportunity and agency to not only address the day to day but also scale, Make customers raving fans. Coach and mentor people.
Review from Customer Success Dept
I am happy to address new challenges
Review from Operations Dept
I'm solving issues in healthcare that often the least advantaged people are suffering from.
Review from Sales Dept
Variety in tasks to be completed.
Review from Sales Dept
My boss recognizes my work and acknowledges a job well done. Whenever my teams work has room for growth, we're able to share and receive feedback in a way that is invigorating and not disheartening. Easier said than done!
Review from Marketing Dept
Being able to help solve problems that have a real impact on people - streamlining interactions allowing them to get care.
Review from Marketing Dept
Completing my planned tasks in a day and make customers (internal and external) happy.
Review from Operations Dept
The team, work culture, sense of solving problems of the world
The workload and the way of the work
Knowing I'm contributing to a great company. Knowing I can help at any moment.
Review from Sales Dept
Working for a common goal to achieve great things in an area of real need that will make a major impact in the world.
Review from Marketing Dept
Solving problems that have a real effect on people.
Review from Marketing Dept
Getting to interact with coworkers
Review from Marketing Dept
Great people. Working with cutting edge technology
Review from Customer Success Dept
My workplace itself gives me happy vibes
Review from HR Dept
Being able to solve all the challenges we have on a daily basis.
Review from HR Dept
Fostering team bonding and cultivating a strong culture.
Review from HR Dept
Great team and positive vibes
Review from HR Dept
What's going wrong and how can it be improved?
teams are not aligned and theres gaps in implementation
This company does not know what a SAAS product is and how to run it , they just got sometthing and trying to mint money . The product is completely messed up keeps breaking and is extremely vulnerable
Review from Engineering Dept
Tension between quality and speed, tension between current customers' needs and company goals
What do you like best about your company?
The people, and the freedom to run with things I create and implement.
Review from HR Dept
What would you most like to see improved at your company?
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