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2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Ushur, Inc Environment Employee Reviews
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Positive
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What is most positive about the culture and environment at your company?
Everybody is very Tech and AI focused. Very smart people here.
Review from HR Dept
startup sprit, perks, people culture.
Review from Product Dept
People first. Growth mindset. Customer centric.
Review from Customer Success Dept
Free food is the best part of the day
The whole company works on inclusiveness
Review from Operations Dept
We are a remotely distributed team for the most part, but it doesn't stop us from being friends and involved with each other in and out of work.
Review from Sales Dept
Everyone pitches in when needed.
Review from Sales Dept
People bring their whole selves to work. While we work diligently and are focused, we also typically know everyone's pets and children's names and when we get together it is always a great time.
Review from Marketing Dept
Everyone is friendly, no egos, trust to do your job
Review from Marketing Dept
Management support and encouragement at all times.
Review from Operations Dept
There is lots to contribute and every fellow members work to achieve success together
The Teamwork and the work culture of the customer.
Everyone has a positive and energetic focus.
Review from Sales Dept
The desire to all collaborate together to accomplish great things.
Review from Marketing Dept
Everyone is helpful and there is always room to grow and learn.
Review from Marketing Dept
Open Communication, care and consideration for well-being
Review from Customer Success Dept
We pride ourselves on being a people-first company, a principle we uphold unwaveringly, even in critical business decisions. Our culture fosters active listening and mutual respect, values that are increasingly rare today. We honor one another’s boundaries
Review from HR Dept
Friendly environment, Really good mentors, Good leave policy.
Review from HR Dept
We maintain strong connections and regularly share our views with the leadership team. Transparency is another key aspect of the positive culture we enjoy here.
Review from HR Dept
Transparent communication and open culture
Review from HR Dept
What needs to change to make the company culture better?
Everything needs to change . CEO , CTO, SVP India and VP Engineering India
Review from Engineering Dept
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