Ushur, Inc Marketing Department Employee Reviews | Comparably
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
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EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
4159

Ushur, Inc Marketing Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Leadership is very empathetic, our CEO is always available for staff to discuss anything top of mind and is an exceptional listener. Other leaders across Marketing and other departments bring great experience and collaboration to the org.

Review from Marketing Dept

They are extremely accessible and are solution oriented

Review from Marketing Dept

Genuine, quick to support and guide

Review from Marketing Dept

The leadership team always makes themselves available and provides clear and concise goals, and always gives praise when it is deserved.

Review from Marketing Dept

The leadership team does an excellent job of keeping everyone in the company informed with regular updates on our collective progress toward our goals.

Review from Marketing Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Ushur, Inc yet.
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What is the best part about your compensation package?

Compensation Reviews

I just went on Maternity Leave and even after a few months off I have a ramp back period where I only work 50% hours for full pay for a whole month which makes the transition back to work so much easier. And everyone is so thoughtful and supportive.

Review from Marketing Dept

Great insurance benefits and PTO

Review from Marketing Dept

The entire scope of the package allows you to focus on doing great things

Review from Marketing Dept

The salary is the best part

Review from Marketing Dept

The health insurance is excellent, and the premiums are very good. The add-on benefits are great too, and they get better every year.

Review from Marketing Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I've taken on more responsibility without compensation for it, but am doing it because it needs to be done in order for the company to continue to grow and meet its goals.

Review from Marketing Dept

At some point everyone has to extend their working hours to complete high priority task. It would be great if the efforts are noticed and praised in form perks or goodies within the team.

Review from Marketing Dept

What are some of the best things about your team?

Team Reviews

My team is extremely collaborative and meets weekly. The team is constantly coming up with proactive project ideas and volunteering to take on additional work to grow their experience. Also, every voice is heard and I think we all appreciate that.

Review from Marketing Dept

Everyone is genuine, nice, and cares about you as a person. They are all excellent at their jobs, and willing to wear many hats to get to a solution.

Review from Marketing Dept

All are ready to jump in and help - very collaborative.

Review from Marketing Dept

Everyone is nice and treats each other like a person, rather than "just a coworker"

Review from Marketing Dept

How we are able to work collaboratively and effectively

Review from Marketing Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

People bring their whole selves to work. While we work diligently and are focused, we also typically know everyone's pets and children's names and when we get together it is always a great time.

Review from Marketing Dept

Everyone is friendly, no egos, trust to do your job

Review from Marketing Dept

The desire to all collaborate together to accomplish great things.

Review from Marketing Dept

Everyone is helpful and there is always room to grow and learn.

Review from Marketing Dept

Very active in promoting good culture and environment and mostly employee centric

Review from Marketing Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My boss recognizes my work and acknowledges a job well done. Whenever my teams work has room for growth, we're able to share and receive feedback in a way that is invigorating and not disheartening. Easier said than done!

Review from Marketing Dept

Being able to help solve problems that have a real impact on people - streamlining interactions allowing them to get care.

Review from Marketing Dept

Working for a common goal to achieve great things in an area of real need that will make a major impact in the world.

Review from Marketing Dept

Solving problems that have a real effect on people.

Review from Marketing Dept

Getting to interact with coworkers

Review from Marketing Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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