2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
I've only been here for a short time, but in my short time everyone has been extremely nice, welcoming, and helpful. I'm excited to work here and can see myself here for a long time.
Briefly describe your overall experience at your company
My experience has been overall very positive. My coworkers are genuine and respectful, and also very knowledgable.
What do you like best about the leadership team?
They are extremely accessible and are solution oriented
What is the best part about your compensation package?
The salary is the best part
What is the best part about your compensation package?
Great insurance benefits and PTO
What makes you most happy at work?
Solving problems that have a real effect on people.
What is most positive about the culture and environment at your company?
Everyone is friendly, no egos, trust to do your job
What is most positive about the culture and environment at your company?
Everyone is helpful and there is always room to grow and learn.
What are some of the best things about your team?
Everyone is nice and treats each other like a person, rather than "just a coworker"
What do you like best about the leadership team?
The leadership team always makes themselves available and provides clear and concise goals, and always gives praise when it is deserved.
What makes you most happy at work?
Being able to help solve problems that have a real impact on people - streamlining interactions allowing them to get care.
What are some of the best things about your team?
Everyone is genuine, nice, and cares about you as a person. They are all excellent at their jobs, and willing to wear many hats to get to a solution.
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