Ushur, Inc Product Department Employee Reviews | Comparably
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
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EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
4159

Ushur, Inc Product Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Not micro managing, understanding and flexible.

Review from Product Dept

Super Strategic, They ensure to provide good visibility to the entire company. Very transparent culture.

Review from Product Dept

Transparency about the organization goals. That personal care company takes care of employees.

Review from Product Dept

Our leadership team is transparent and recognizes team members for their contributions.

Review from Product Dept

The leadership team is collaborative, supporting, and empowering.

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

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What is the best part about your compensation package?

Compensation Reviews

401K match could be great.

Review from Product Dept

No employee contribution for insurance - thats the best. On top of it, Wellness day-off every month is like a cherry on the cake.

Review from Product Dept

Base + Stock Options + Bonus + Great healthcare plans + Wellness Day Offs

Review from Product Dept

My salary is very competitive. And we have no-cost health insurance options.

Review from Product Dept

The company covers most if not all of the cost of my insurance.

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

at least matching with my previous salary.

Review from Product Dept

What are some of the best things about your team?

Team Reviews

I am new still evaluating

Review from Product Dept

Everyone is super creative, organized and common interest (product success).

Review from Product Dept

Aligned with company goals and values. Willingness to collaborate and contribute.

Review from Product Dept

My team is supportive, and creative, and we are united in our goals and definition of success.

Review from Product Dept

The team at Ushur is passionate and collaborative, committed to the success of the company and each individual.

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

startup sprit, perks, people culture.

Review from Product Dept

Open door policy, you can speak to anyone without a prior appointment. Every colleagues is there for you to help a hand.

Review from Product Dept

Dynamic, fast-paced and everyday is a new day to make things better for our users and customers

Review from Product Dept

The culture is inclusive, welcoming, and supportive. We treasure our differences and encourage multiple perspectives.

Review from Product Dept

Everyone has an opportunity to be heard and contribute to key decisions.

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

when I hear I am quoted.

Review from Product Dept

I work for Product - I am always hungry to enable best-in-class user experience for our customers.

Review from Product Dept

Working on new products and solutions that no one has ever worked on. Lots of innovation and challenging problems to solve for our customers.

Review from Product Dept

I am most happy when something I was involved in, contributes to the success of a co-worker or customer.

Review from Product Dept

I appreciate the opportunity to contribute and see the value of my efforts.

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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