2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Angeforderte Firma
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Weiterlesen
excellent health care, "unlimited PTO" actually gets used
Was sind einige der besten Dinge an Ihrem Team?
willingness to work hard, commitment to larger goals
Was gefällt dir am besten am Führungsteam?
personally invested, forward looking, open about challenges, technically savvy
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Supportive, publicly encouraging and cross-cultural
Was läuft falsch und wie kann es verbessert werden?
Tension between quality and speed, tension between current customers' needs and company goals
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