XPO – LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain | Comparably

XPO – LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain

XPO Angeforderte Firma
XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. Weiterlesen
MITARBEITER
TEILNEHMER
2086
GESAMT
BEWERTUNGEN
58484
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LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain

Was gefällt dir am besten am Führungsteam?

Communication of company performance and goals

Was sind einige der besten Dinge an Ihrem Team?

Everyone is willing to help others when needed

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Being able to speak your mind

Was ist das Beste an Ihrem Vergütungspaket?

Salary plus ability to earn bonus through achieving and surpassing goals

Was läuft falsch und wie kann es verbessert werden?

Service in LTL is terrible and I don’t believe LTL leadership has the experience or knowledge of the Industry to improve it. Sales leadership is overloading the sales team with constant changes in procedures, and seem to think computer enhancements are critical while lo

Other Employee Reviews for XPO

Was braucht das Führungsteam, um besser zu werden?
Was ist das Beste an Ihrem Vergütungspaket?
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