XPO Sales Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They have great integrity and humility.
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They are servant leaders who provide clear and concise guidance! Our leadership team places their employees interest first when considering new goals and new technology!
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My leadership team does a great job at showing leadership by guiding through example. Azin provides sales training by showing how to talk to a customer professionally in certain situations. Kevin shows leadership through years of experience. Azin guides me to look forward to the future.
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Azin Hamidi is a fantastic manager who genuinely cares for me on a personal and professional level. She facilitates my growth within XPO with care and candor and reinforces me to strive for more.
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We have great communication, which makes it easier to do our jobs
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What does the leadership team need to get better at?
Employee Relations need to be worked on. There have been multiple cases of trying to slight employees out of commission that is owed to them. The company comes off as cheap & untrustworthy.
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de prendre soin de ses équipes,
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Le nouveau directeur NAM France n'a pas les compétences d'un manager. En 1:1 Il parle à son équipe comme à des "chiens" et n'a aucune con
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communication. The weekend staff is ignored. We don't feel included in anything and we are not recognized. a co-worker of mine has been working at Bounce for 9 yrs and has never been recognized.
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communication -limited. Service is poor currently and there seems to be no clear direction on how to correct this.
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What is the best part about your compensation package?
Bonus tied to results that I can influence.
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The uncapped bonus program is awesome!
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I think the uncapped potential is amazing and I would have loved to continue to grow with the company. When you are told one thing and another happens you feel devalued. Going to HR didn't help. Talking to my managers made me feel unheard and my situation belittled.
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Current commission as it stands today.
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The benefits it comes with.
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Why do you feel undervalued and what would make you feel better about your compensation?
I believe a yearly review of my work should be completed with my leadership team to see how far I have come and to discuss career advancement.
Review from Sales Dept
I get that early on, you have to earn your keep, however, when you're starting out and building a book of business, the amount of work that you have to put in to land your first load or secure recurring lanes doesn't seem to be compensated as such. Again, I understand you have to put in the work.
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I feel undervalued when I'm constantly staying late to make sure my job is done, and I still constantly hear complaining, when the issues have nothing to do with me or my work ethic.
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The base salary for my role is not competitive to what other Brokerages are paying. Neither is the PTO policy.
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I honestly should be paid a better hourly salary currently $15.50 . Regardless of my commission once a month. My hourly is just that and should not be determined/calculated based off of what my "possible" commission might be. My pay is that of a starting employee pay at Target.
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What are some of the best things about your team?
Passionate, entrepreneurial, and results driven
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Helpfulness. Each of my team members shares their experiences and opinions in how to deal with certain situations. Some of us have dealt with doing other modes of transportation and help each other out when needed. We work as a team and help each other out.
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We're all on the same page and can work efficiently and have fun. We try to bond outside of work and lift each other up when we fall. #OneTeamOneDream
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we have good communication, and we get along very well.
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We have a great team that gets along outside of work and within the office. The office has done a good job of hiring like minded individuals who get along easily.
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What do your coworkers need to improve and how could you work together better?
I love our FOS, something I forgot to mention. They are EXCELLENT are the operation flow. Where they are lacking is disciplining others making them load and handle freight accurately to prevent damage and issuing instruction letters or written warnings.
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most of the co-workers in my region don't work together. My Co-workers that work in another region are my friends and we help each other and work together
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my direct peers I do look forward to interacting with but the support staff at my terminal I do not as they try to run the office like a union shop and do not want to help others (inside and outside the company) they just want a paycheck and to get to retirement
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they dont have the proper work ethic, no respect , lazy , and sometimes act as if they are above you
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CSR team needs TRAININGS work with integrity and use Email etiquette.
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What is most positive about the culture and environment at your company?
We are very proactive and for a big company very agile
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I am part of the employee engagement committee and believe this has really helped us gel as a team with monthly employee events.
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Everyone in the company is extremely collaborative and eager to lend a hand when needed.
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I believe our environment is very welcoming
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Our office gets along really well with each other. It enables us to have fun while we work.
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What needs to change to make the company culture better?
Improved service equals Positive attitudes
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we should ALL be able to work from home!
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Make pickups, stop damaging freight, improve transit times. Seems like the same locations have the same repeat problems and they don't get fixed, even though everyone knows and talks about it. You want to beat Old D? Be better than them!
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peoples attitudes towards each other
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We need to have real leaders who have clear strategy and lead us to the clear goal.
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What did you like most about the interview process?
I interviewed twice for the same position
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It is setup that is worth doing
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What would you improve about your company's interview process?
There aren't any Interviews reviews of XPO yet.
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What makes you most happy at work?
Coaching my team and helping them achieve success
Review from Sales Dept
Providing our customers with cutting edge solutions!
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I look forward to opportunity and succeeding with my career at XPO. Every day I look forward to growing relationships and hunting for new business. This excites me and I would really like to build myself and my book of business here at XPO.
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Landing a new customer and landing loads
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Honestly my co-workers are very pleasant to work with, which makes it very easy to be in a good mood.
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What's going wrong and how can it be improved?
There is lots of favoritism at XPO. People are promoted who don't deserve to be and the qualified are overlooked or given empty hope. My manager for instance was promoted while on maternity leave and now barely manages our team. She is not fit for management but promoted anyway.
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cela fait 2 mois que j'ai la boule au ventre pour venir travailler du fait de mon supérieu
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service is unfortunately affecting my clients and as a result loosing customers and bombarded with issues every day
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Improve the LTL service; stop missing pick ups, stop damaging and losing freight. Hold your management team accountable. The bad attitudes start from the top and trickle down.
Review from Sales Dept
Service in LTL is terrible and I don’t believe LTL leadership has the experience or knowledge of the Industry to improve it. Sales leadership is overloading the sales team with constant changes in procedures, and seem to think computer enhancements are critical while lo
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of XPO yet.
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