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VS is a great company but their team leaders here in the Philippines is making it hard for the agents to come at work because they are not being helpful and we are not well compensated. If you want to become VS customer service here in the Philippines, you might want to consider applying here.
¿Qué es lo que te hace más feliz en el trabajo?
Every time I was able to solve customers concern or problem.
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¿Qué necesita mejorar el equipo directivo?
They need to learn how to handle their people, specially the new team leaders. They think that they are above all and not very helpful when it comes to the agent's concern.
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¿Qué son algunas de las mejores cosas de tu equipo?
They are friendly and very helpful. We helped each other in our team to learn every new process which our team leaders don't do. We manage to survive with little help from them.
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