Victoria's Secret Competitors | Comparably
Retailer of lingerie and beauty products read more
EMPLOYEE
PARTICIPANTS
638
TOTAL
RATINGS
4976

Victoria's Secret Competitors

Victoria's Secret competitors include Bath & Body Works, Nordstrom, True&Co and ThirdLove. Victoria's Secret ranks 2nd in Diversity Score on Comparably vs its competitors. See below how Victoria's Secret compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
2nd
Product Quality
4th
NPS Rank
4th
Pricing Rank
3rd
Customer Service
3rd

See Victoria's Secret Culture vs Competitors:

Victoria's Secret Competitors
RankCompanyScore
1Bath & Body Works71
2Nordstrom66
2Victoria's Secret66
4True&Co66
5ThirdLove60

Victoria's Secret Competitors at a Glance

Product Quality Score Comparison

Victoria's Secret Ranks 4th in Product Quality Score

583 Customers rate Victoria's Secret's Product Quality Score a 3.8/5, which ranks it 4th against its competitors, below Nordstrom.

  1. 1st
    Bath & Body Works
    4.1 / 5
  2. 2nd
    ThirdLove
    3.9 / 5
  3. 3rd
    Nordstrom
    3.8 / 5
  4. 4th
    Victoria's Secret
    3.8 / 5
  5. 5th
    True&Co
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1Bath & Body Works83
2ThirdLove78
3Nordstrom77
4Victoria's Secret76
5True&Co55
NPS Comparison

Victoria's Secret Ranks 4th in Net Promoter Score

717 Customers rate Victoria's Secret's Net Promoter Score a 12, which ranks it 4th against its competitors, below ThirdLove. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Victoria's Secret to a friend?”.

  1. 1st
    Bath & Body Works
    38
  2. 2nd
    Nordstrom
    20
  3. 3rd
    ThirdLove
    13
  4. 4th
    Victoria's Secret
    12
NPS Comparison
RankCompany Score
1Bath & Body Works38
2Nordstrom20
3ThirdLove13
4Victoria's Secret12
Pricing Score Comparison

Victoria's Secret Ranks 3rd in Pricing Score

533 Customers rate Victoria's Secret's Pricing Score a 3.4/5, which ranks it 3rd against its competitors, below Nordstrom.

  1. 1st
    Bath & Body Works
    3.8 / 5
  2. 2nd
    Nordstrom
    3.6 / 5
  3. 3rd
    Victoria's Secret
    3.4 / 5
  4. 4th
    ThirdLove
    3.4 / 5
  5. 5th
    True&Co
    2.7 / 5
Pricing Score Comparison
RankCompany Score
1Bath & Body Works76
2Nordstrom73
3Victoria's Secret69
4ThirdLove69
5True&Co55
Customer Service Comparison

Victoria's Secret Ranks 3rd in Customer Service

505 Customers rate Victoria's Secret's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Nordstrom.

  1. 1st
    Bath & Body Works
    4 / 5
  2. 2nd
    Nordstrom
    3.7 / 5
  3. 3rd
    Victoria's Secret
    3.6 / 5
  4. 4th
    ThirdLove
    3.5 / 5
  5. 5th
    True&Co
    2.7 / 5
Customer Service Comparison
RankCompany Score
1Bath & Body Works80
2Nordstrom74
3Victoria's Secret72
4ThirdLove71
5True&Co55
Overall Culture Score Comparison

Victoria's Secret Ranks 2nd in Overall Culture Score

638 Employees rate Victoria's Secret's Overall Culture a 66/100, which ranks it 2nd against its competitors, below Nordstrom. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Bath & Body Works
    71 / 100
  2. 2nd
    TIED
    Nordstrom
    66 / 100
  3. 2nd
    TIED
    Victoria's Secret
    66 / 100
  4. 4th
    True&Co
    66 / 100
  5. 5th
    ThirdLove
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1Bath & Body Works71
2Nordstrom66
2Victoria's Secret66
4True&Co66
5ThirdLove60
eNPS Comparison

Victoria's Secret Ranks 3rd in Employee Net Promoter Score

520 Employees rate Victoria's Secret's Employee Net Promoter Score a -12, which ranks it 3rd against its competitors, below Nordstrom. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Victoria's Secret to a friend?”.

  1. 1st
    Bath & Body Works
    2
  2. 2nd
    Nordstrom
    -5
  3. 3rd
    Victoria's Secret
    -12
  4. 4th
    True&Co
    -14
  5. 5th
    ThirdLove
    -30
eNPS Comparison
RankCompany eNPS
1Bath & Body Works2
2Nordstrom-5
3Victoria's Secret-12
4True&Co-14
5ThirdLove-30
Gender Score Comparison

Victoria's Secret Ranks 4th in Gender Score

117 Employees rate Victoria's Secret's Gender Score a 68/100, which ranks it 4th against its competitors, below Nordstrom. The Gender Score tracks how positively women rate their experience at Victoria's Secret.

  1. 1st
    ThirdLove
    81 / 100
  2. 2nd
    Bath & Body Works
    72 / 100
  3. 3rd
    Nordstrom
    69 / 100
  4. 4th
    Victoria's Secret
    68 / 100
  5. 5th
    True&Co
    66 / 100
Gender Score Comparison
RankCompany Score
1ThirdLove81
2Bath & Body Works72
3Nordstrom69
4Victoria's Secret68
5True&Co66
Diversity Score Comparison

Victoria's Secret Ranks 2nd in Diversity Score

54 Employees rate Victoria's Secret's Diversity Score a 68/100, which ranks it 2nd against its competitors, below Nordstrom. The Diversity Score tracks how positively diverse employees rate their experience at Victoria's Secret.

  1. 1st
    Nordstrom
    69 / 100
  2. 2nd
    Victoria's Secret
    68 / 100
  3. 3rd
    Bath & Body Works
    64 / 100
  4. 4th
    ThirdLove
    50 / 100
Diversity Score Comparison
RankCompany Score
1Nordstrom69
2Victoria's Secret68
3Bath & Body Works64
4ThirdLove50

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