Victoria's Secret Culture | Comparably
Retailer of lingerie and beauty products read more
EMPLOYEE
PARTICIPANTS
634
TOTAL
RATINGS
4933

Victoria's Secret Company Culture

Victoria's Secret Culture

This score is derived from employee ratings & reviews
3.3/5
Victoria's Secret's Overall Culture is rated C

Top Rated Culture Dimensions

Victoria's Secret CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Martin Waters Victoria's Secret's CEO
Martin Waters
63 /100

Diversity at Victoria's Secret

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Victoria's Secret have rated Environment, Team, and Outlook as the highest categories they have scored

Women at Victoria's Secret

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Victoria's Secret have rated Environment, Team, and Outlook as the highest categories they have scored

Victoria's Secret eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-11

Victoria's Secret employees are -11% more likely to recommend Victoria's Secret as a great place to work

37%Promoters
15%Passives
48%Detractors

Working at Victoria's Secret

Working at Victoria's Secret is rated below average by 634 employees, across various culture dimensions. Victoria's Secret employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Victoria's Secret’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Springfield, OH. See below in detail how working at Victoria's Secret was rated by employees.

Overall Company Culture at Victoria's Secret

C

Overall Company Culture at Victoria's Secret is rated C

Last updated months ago

Bottom
45%

Victoria's Secret ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 634 Employees

View Results
0
20
40
60
80
100
Product
86
Product86
Customer Support
73
Customer Support73
Sales
68
Sales68
Design
65
Design65
Operations
65
Operations65
HR
62
HR62
Marketing
51
Marketing51

Victoria's Secret Employee Reviews

Out of 524 Victoria's Secret employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Victoria's Secret improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From Victoria's Secret Employees

  • What is the best part about your compensation package?
    401k and bonuses sometimes .
  • What did you like most about the interview process?
    My store manager is wonderful
  • What is most positive about the culture and environment at your company?
    When we get to clock out

Constructive Feedback From Victoria's Secret Employees

  • What needs to change to make the company culture better?
    Start over clean with a new leadership team with values
  • What do your coworkers need to improve and how could you work together better?
    Would improve if leadership can agree and get along with each other and set an example
  • What does the leadership team need to get better at?
    Communication, treat associates w/ dignity & respect. Work on personal emotions so that it does not effect co workers and task at hand. Organization. KINDNESS.

Victoria's Secret Company Information

Victoria's Secret Company Overview

Retailer of lingerie and beauty products

Victoria's Secret was founded in 1977 and its current CEO is Martin Waters. Since its inception 49 years ago, Victoria's Secret has grown to 18945 employees.

Victoria's Secret Mission, Vision & Values

Victoria's Secret Mission & Values

The mission statement for Victoria's secret retail chain is committed to building a family of the world's best fashion brands offering captivating customer experiences that drive long-term loyalty and deliver sustained growth for our shareholders.

Victoria's Secret Vision Statement

Captivating customer experiences that drive long-term loyalty and deliver sustained growth for our shareholders.

HeadquarterColumbus, OH 43068
United States of America
Websitewww.victoriassecret.com
Founding Date1977
Tel(646) 473-0950
Company StatusPublic
StockLB
Jobswww.victoriassecret.com/careers
Social Sites

Victoria's Secret Competitors

Victoria's Secret competitors include Bath & Body Works, Nordstrom, True&Co, and ThirdLove. Victoria's Secret ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Victoria's Secret compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Bath & Body Works' Logo
    Bath & Body Works
    4.0/5
  2. #2
    Victoria's Secret's Logo
    Victoria's Secret
    3.3/5
  3. #3
    Nordstrom's Logo
    Nordstrom
    3.3/5
  4. #4
    True&Co's Logo
    True&Co
    2.9/5
  5. #5
    ThirdLove's Logo
    ThirdLove
    2.8/5
  • Culture Video

Victoria's Secret Employees

Victoria's Secret has 18945 employees. 634 employees at Victoria's Secret have reviewed Victoria's Secret across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 634 Victoria's Secret employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Victoria's Secret are mostly dissatisfied with their total compensation at Victoria's Secret, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Victoria's Secret are generally satisfied with their team. 634 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Victoria's Secret are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Victoria's Secret believe the environment at Victoria's Secret is positive. Most Participants believe the pace of work at Victoria's Secret is comfortably fast. About 77% of the employees at Victoria's Secret work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Victoria's Secret are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Victoria's Secret employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Victoria's Secret report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Victoria's Secret have 0 meetings
Meetings
A Day in the Life
77% of Victoria's Secret employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Victoria's Secret employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Victoria's Secret employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
64% of Victoria's Secret employees call their work environment positive
Environment

Joining Victoria's Secret - Employee Onboarding

The prevailing opinion from employees about joining Victoria's Secret is that the company was prepared on their first day. Victoria's Secret employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Victoria's Secret KPIs and OKRs

At Victoria's Secret 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Victoria's Secret's KPIs and OKRs is essential for its success. Out of 8 Victoria's Secret employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Victoria's Secret CEO & Leadership

Victoria's Secret CEO - Martin Waters

Martin Waters Victoria's Secret's CEO
63 /100

Victoria's Secret’s CEO Martin Waters started in this role in 2021. Martin’s approval rate is lower compared to CEOs at similar sized companies, putting Martin in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Springfield, OH. Martin Waters’s employees rank Victoria's Secret in the Top 15% for Environment, in the Top 25% for Office Culture, and in the Top 50% for Professional Development. Waters is generally unpopular with Victoria's Secret employees, but ranks especially low with employees with 3 to 6 Years experience, and by employees in the HR department and African American/Black employees. However, employees in the Design department have a slightly more favorable view of the CEO. When compared to Victoria's Secret’s competitors, Martin Waters ranks below both True&Co CEO Michelle Lam and Nordstrom CEO Erik Nordstrom.

Victoria's Secret Leadership

The Victoria's Secret Executive Team is rated a “C” and led by CEO Martin Waters, Senior Vice President Human Resources Jackie Sheets, and Vice President Of Store Operations Michelle White

  • Martin Waters  CEO / President

    Martin Waters CEO / President

    Martin Waters serves as the CEO / President of Victoria's Secret.

  • Jackie Sheets Senior Vice President Human Resources

    Jackie Sheets serves as the Senior Vice President Human Resources of Victoria's Secret. Jackie started at Victoria's... read more

  • Michelle White Vice President Of Store Operations

    Michelle White serves as the Vice President Of Store Operations of Victoria's Secret. Michelle started at Victoria's... read more

  • Michael Broskie AVP Store Operations

    Michael Broskie serves as the AVP Store Operations of Victoria's Secret. Michael started at Victoria's Secret in August... read more

  • Julie Proudfoot Director Human Resources

    Julie Proudfoot serves as the Director Human Resources of Victoria's Secret. Julie started at Victoria's Secret in March... read more

  • Tom Ramsey Vice President/ Creative

    Tom Ramsey serves as the Vice President/ Creative of Victoria's Secret.

  • Jeanie Carter VP Brand Sourcing and Production

    Jeanie Carter serves as the VP Brand Sourcing and Production of Victoria's Secret.

  • Steven Goldsmith EVP

    Steven Goldsmith serves as the EVP of Victoria's Secret.

  • Michael Cox Assoc Vice President Omni Merchandise Planning - PINK

    Michael Cox serves as the Assoc Vice President Omni Merchandise Planning - PINK of Victoria's Secret. Michael started at... read more

Victoria's Secret Salaries

How much does Victoria's Secret pay?

How much do people at Victoria's Secret get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Victoria's Secret is $139,410, or $67 per hour, while the estimated median salary is $149,399, or $71 per hour.

At Victoria's Secret, the highest paid job is a Director of Sales at $232,288 annually and the lowest is a Sales Associate at $35,000 annually. Average Victoria's Secret salaries by department include: Communications at $231,361, Operations at $149,257, Product at $162,054, and Legal at $162,738. Half of Victoria's Secret salaries are above $149,399.

257 employees at Victoria's Secret rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 759 ratings) while 243 employees at Victoria's Secret rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 252 ratings).

Salaries contributed from Victoria's Secret employees include job titles like Art Director and Sales Associate. Comparably data has a total of 2 salary records from Victoria's Secret employees.

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$111k
$111k17th Percentile
33rd Percentile
$138k
$138k33rd Percentile
50th Percentile
$197k
$197k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$302k
$302k100th Percentile
$139,410*
Average Compensation
$149,399*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Victoria's Secret Salaries by City

Victoria's Secret Salaries by Department

Explore Victoria's Secret Salaries

Diversity & Inclusion at Victoria's Secret

Diverse employees at Victoria's Secret score the company 68/100 across various culture categories, placing Victoria's Secret in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Victoria's Secret across various culture dimensions.

Ranked Culture the Highest

Women 86/100
Department - Product
Men N/A/100
Diverse Employees 75/100
Department - Customer Support

Ranked Culture the Lowest

Women 51/100
Department - Marketing
Men N/A/100
Diverse Employees 61/100
Tenure - 1 to 2 Years

Victoria's Secret Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Victoria's Secret PTO

Victoria's Secret's PTO and Vacation policy typically gives unlimited days off a year with 57% of employees expected to be work free while out of office. Paid Time Off is Victoria's Secret's most important benefit besides Healthcare when ranked by employees, with 57% of employees saying it is the most important benefit. Victoria's Secret's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy57%
Office Meals0%
401k Contribution43%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes43%
No57%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo25%
$1000 -$1500/mo13%
$500 -$1000/mo13%
Less than $500/mo38%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Victoria's Secret Careers

Victoria's Secret Jobs

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H1B Visa

In 2019, Victoria's Secret applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Victoria's Secret has a total of 18945 employees

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Victoria's Secret Know You Want To Work There

Overview of Candidates Interested in Victoria's Secret on Comparably

Candidates By Department

All Industries
36%
Product
9%
Operations
9%
Admin
9%
Sales
9%
Other
27%

Candidates By Location

Columbus
55%
New York City
18%
Dayton
9%
Minneapolis
9%
Other
9%

Victoria's Secret Internship Program

Acquiring a position in Victoria's Secret's Internship Program is generally does not offer internships. Why intern at Victoria's Secret? Employees are not so happy at Victoria's Secret and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Victoria's Secret employees say they’re never bored at work. Additionally, 80% have developed close friendships with their co-workers.

How difficult is it to get an internship at Victoria's Secret?

Sales
Very Difficult33%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Victoria's Secret

Who is the CEO of Victoria's Secret?

Victoria's Secret CEO is Martin Waters, their score by employees is 63

What is Victoria's Secret eNPS?

The eNPS for Victoria's Secret is -11

What is the salary for General Counsel in Victoria's Secret?

General Counsel average salary in the US is 214k

What are the salaries in the Design in Victoria's Secret?

The average salaries for Design in Victoria's Secret is 123k

How many employees work in Victoria's Secret?

Victoria's Secret has 18945 employees

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