Victoria's Secret Employee Reviews
Out of 524 Victoria's Secret employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Victoria's Secret improve their work culture. The Customer Support team, with 81% positive reviews, reports the best experience at Victoria's Secret compared to all other departments at the company. The Sales team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Free and promising environment for growth
They are down to earth and actually care about you.
The passion and love for the brand
Review from Sales Dept
My supervisor hes thr best
Ability to accept feedback from everyone.
What is the best part about your compensation package?
401k and bonuses sometimes .
What is the best part about your compensation package
What is the best part about your compensation package
401k contribution match, health insurance, pto
The pay is good and i don't complain about it
Review from Customer Support Dept
What are some of the best things about your team?
They are friendly and very helpful. We helped each other in our team to learn every new process which our team leaders don't do. We manage to survive with little help from them.
Our passion and love for what we do and the brand as a whole.
Review from Sales Dept
I love my coworkers! They are the best and the only reason I loved to work there. However, so many of us expressed how we were unable to meet expectations and worried we can't eat. Let alone afford internet to keep working. We begged for more hours. Replied, "we will get back to you on that."
Review from Customer Support Dept
The best things about the team, excluding management, is the way we interact and coach each other. We bring out the best in ourselves and share how we can make the workplace better.
They work well they smile when needed and some days were trying our best to keep up the slack
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
When we get to clock out
they have a lot of positive values on the website, if the compony followed them then it would be a great working environment!
A great sense of companionship with all my peers
Girls are girls and its lgbtq friendly for us there since were doing the best we can
Review from Customer Support Dept
Nothing. The regional manager ruins any glimpse of happiness you might have.
Review from Sales Dept
What did you like most about the interview process?
My store manager is wonderful
It was quick. I transferred so it wasnt a typical interview. I was already qualified to work there and didnt need to go over everything like I did in an original interview.
They made it fun and asked you to sell to them. The interviewers are the same people that work there taking phone calls. HR barely did anything themselves. They talked a big talk but they never resolved anything, except firing people quickly.
Review from Customer Support Dept
Making other female workers there feel more special and that the girl works deserve more credit since we dont get enough of it
Review from Customer Support Dept
It was easy overall and the store manager was gracious
What makes you most happy at work?
Every time I was able to solve customers concern or problem.
The fact that I'm making money to keep my bills paid and the fun that I have with my co-workers.
Seeing the growth and development of my team
Achieving a great deal of sales and making sure each and every customer feels satisfied with their experience.
Keeping busy helping the clients and pursuing their time and needs
Review from Customer Support Dept
What do you like best about your company?
The benefits are pretty good.
Review from Sales Dept