
Unprofessional attitutes, decorum among pcr and poor/slow/inconsistent communication. Measuring BT acct. clicks/touches does not provide incentive for effeciency,quality work in accts. Placing blame on other depts. for issues vs. working together to get patients taken care of.
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Taking action to implement sales' suggestions to improve operations obtaining competitive advantage- they know what referral sources want and how to provide that, but teamwork, support is lacking. Also: tone (currently patronizing), competitive compensation for highly skilled pcr, mentorships
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Executives- it is not enough to preach about our dedication to patients. This must be demonstrated through actions. Aveanna has strayed from this over the past couple of years. Not all managers empower their employees to do what it takes to take best care if our patients with empathy and urgency.
Revisión