Aveanna Healthcare Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
My experience has been good it I have been able to explore different positions.
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What do you like best about the leadership team?
They try to make the work day light
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The guidance that they provide me.
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Everyone is encouraged to be a leader and communicate positivity
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They are supportive and caring towards their employees, treating them with kindness and compassion.
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They work to provide updates on all of the changes that are occurring within the company.
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What does the leadership team need to get better at?
Leadership needs to improve at communication, and training new employees.
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What is the best part about your compensation package?
Health benefits, and yearly merit
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I do not receive benefits from Aveanna. I have coverage through my spouse's employer.
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Flexible working hours is what really helps
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I trust that I am fully informed- and have made the best decisions for my long term needs.
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My salary expectations are met.
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel like we should be paid more due to the type of work that we do and the number of people we serve. Also, to keep in step with the cost of living!
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I take my job very serious, and I want the best for our clients. We need to have a competitive salary.
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Healthcare is currently underpaid. It isn't Aveanna that is undepaying. It's the system that is holding back.
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If I drive far from home, gas reinborsment help, gas and traffic is high
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Rare positive feedback. Company is about numbers. if one excels employee should be compensated accordingly.
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What are some of the best things about your team?
In the woodland hills office, we try to support each other and help each other with difficult calls and cases. We truly are a team
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They collaborate with one another.
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We all learn from eachother
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Compassionate, patient, and supportive of each other.
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My team is small and has many years of experience with Aveanna. The best thing about my team is that we can be depended on to fully research and follow any assignment to completion. We know how to utilize our resources, analyze and report our findings, and provide clear details on final outcomes.
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What do your coworkers need to improve and how could you work together better?
They need a better understanding of regional center services and DCI
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What is most positive about the culture and environment at your company?
Planning monthly outings, Fun days, and inclusion days (I wish we had more)
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The collaboration between departments and the willingness to help.
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We get together once a month for our monthly celebration.
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Supportive, understanding, respectful, and caring.
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Aveanna's outreach to provide the best care for our patients.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The data entry. Knowing what my tasks are and knowing that I am able to execute them with little or no assistance
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See my coworkers do their job.
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Having the opportunity to help others
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People's lives are better because of what we do.
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Being given the flexibility and autonomy to prioritize my workload, having support for the decisions that I make and working from home is a definite plus!
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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