CarMax Employee Reviews | Comparably
CarMax Empresa Reclamada
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest leer más
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CarMax Employee Reviews

Out of 600 CarMax employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping CarMax improve their work culture. The Operaciones team, with 80% positive reviews, reports the best experience at CarMax compared to all other departments at the company. The Atención al Cliente team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

Do not have anything to say.

Revisión Review del Departamento de Ventas · Publicado hace 25 días

Coloration and commitment work ethic

Revisión Publicado hace 2 meses

Open and honest approach to work

Revisión Publicado hace 9 meses

I cant say anything good about the new leadership team , they have turned it in to a toxic work environment .their is no longer job security .

Revisión Publicado hace 9 meses

Great enthusiasm even if they themselves didn't understand/agree with policies.

Revisión Review del Departamento de Ventas · Publicado hace 9 meses

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

It would be nice if they cared about their employees and listen to him also stop trying to force them to be perfect and penalizing when they not forced to be perfect Allow them some understanding and truly care about what we feel that makes all the difference and how hard we work!

Revisión Publicado hace 2 meses

Having more insight on how the stores operate on day to day business. Who makes the impacts, and who is fluffing info and doin the old CYA all the time to protect themselves because all they want is a promotion by speaking about the success others have worked hard to accomplish and taking the credit

Revisión Publicado hace 3 años

they need to find some compassion and caring for their employees

Revisión Publicado hace 3 años

they need to show compassion and understanding, they are to fast to act to the detriment of the employee, leads to high turnover

Revisión Publicado hace 3 años

Everything this store is losing too many employees

Revisión Publicado hace 3 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

Stock and bonus structure are solid

Revisión Publicado hace 9 meses

401k matching is six percent

Revisión Publicado hace 9 meses

Cash Back from Health activities

Revisión Review del Departamento de Ventas · Publicado hace 9 meses

The 401k and medical benefits

Revisión Publicado hace 9 meses

Medical indurance and pto days

Revisión Publicado hace un año

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

The benefits are way to costly.

Revisión Review del Departamento de Ventas · Publicado hace 25 días

Communication and hr person to speak on site

Revisión Review del Departamento de Operaciones · Publicado hace un año

Currently compensation is engineered to be the lowest possible to maintain an acceptable attrition rate. Its designed to control costs, not provide incentive to stay, grow, and be productive.

Revisión Publicado hace un año

Have been expected to do jobs well out of my job description and pay range by the higher ups but have been consistantly pushed back from trying to move up. The managers have been dragging me on for months for a position they will inevitably give to someone else

Revisión Publicado hace 2 años

I would like to see compensation more pay instead of them constantly cutting our pay because a vehicle is remite generated or they already started tye buying procces online.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

They let us interact with everyone

Revisión Publicado hace 6 meses

My team are great people , hard workers that really care about doing a good job .

Revisión Publicado hace 9 meses

The diversity of our team is amazing at giving multiple ways of doing things

Revisión Publicado hace 9 meses

Open communication amongst members daily.

Revisión Publicado hace un año

Supporting me when I need help

Revisión Review del Departamento de Operaciones · Publicado hace un año

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

They need tk step up and do the job that is asked of them instead of being lazy and not wanting to assist customers.

Revisión Review del Departamento de Ventas · Publicado hace 25 días

Coworkers are fine it’s just manage

Revisión Publicado hace 3 años

Better communication and teamwork. Some employees like to pick and choose what they want to do. Also some employees like to ride the clock while others work hard. Also those employees choose to leave and have other staying long nights to finish all the closing duties, and it is a repetitive pattern.

Revisión Publicado hace 4 años

Be better team members .

Revisión Publicado hace 4 años

Be able to actually build geniuine bond

Revisión Publicado hace 4 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

They give employee recognition in the am

Revisión Publicado hace 6 meses

The coworkers and inclusion amongst our teams

Revisión Publicado hace 9 meses

That i place myself in a happy mood each day and no matter what happens i try to end it that way for myself and others there.

Revisión Review del Departamento de Ventas · Publicado hace un año

Everyone is there for each other. and we get along

Revisión Publicado hace un año

the staff are friendly and helpful

Revisión Review del Departamento de Ventas · Publicado hace un año

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

Management needs to do better and hold everyonr accountable. Also managers need to show up on time and not leave early.

Revisión Review del Departamento de Ventas · Publicado hace 25 días

A manager that cares what we think, how we feel and doesn't try to force us to be perfect and penalize us because we're not able to be like them. Also most importantly to not work in fear of losing our jobs all the time and damaging our careers

Revisión Publicado hace 2 meses

Communication and hr person on site

Revisión Review del Departamento de Operaciones · Publicado hace un año

they need to value their employees, HR needs to have understanding and compassion

Revisión Publicado hace 3 años

need to get rid of a lot of the middle managers, they are nothing but a hinderance to the work

Revisión Publicado hace 3 años

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

Friendly helpful staff that take the time to let you know everything you need to know about the career you've chosen and your benefits

Revisión Publicado hace 2 meses

Didnt take long and was fruitful.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 meses

the recruiter was very nice and easy to correspond with

Revisión Publicado hace 9 meses

Not very technical; just straightforward.

Revisión Review del Departamento de Ventas · Publicado hace 9 meses

The ability to talk to associates about their jobs

Revisión Publicado hace 9 meses

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

to be real in all ways

Revisión Review del Departamento de Ventas · Publicado hace un año

have people who actually know about the job interview the applicant

Revisión Publicado hace 3 años

Takes way too long. The interviewer was late

Revisión Publicado hace 4 años

The people interviewing seemed nervous

Revisión Publicado hace 4 años

if you apply for a auto tech have someone who knows what a mechanic can do and not have a sales manager interview them

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

There is nothing to report.

Revisión Review del Departamento de Ventas · Publicado hace 25 días

A understanding and caring manager that earns your respect and knows how to lead not a micromanaging, babysitting, call center manager that looks for the worst in everybody! I just want to be happy in doing my job with a manager who looks out for you.

Revisión Publicado hace 2 meses

I love when we make budget

Revisión Publicado hace 6 meses

When there is a good flow.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 meses

Adapting the sale to customer situation

Revisión Review del Departamento de Ventas · Publicado hace 9 meses

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

Communication and hr on premise

Revisión Review del Departamento de Operaciones · Publicado hace un año

the upper management culture needs to go back to the old days, when they actually cared about their employees

Revisión Publicado hace 3 años

They are rude they always complain

Revisión Review del Departamento de Administración · Publicado hace 4 años

Better leadership is needed, including management. Everyone looks over the real problem and is not announced. The manager is always missing. And the assistant manager very unprofessional and needs management classes. Too many associates trying to be leadership and ate not being properly trained.

Revisión Publicado hace 4 años

Car business is dying out fast

Revisión Publicado hace 4 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

name recognition carries a lot of weight

Revisión Publicado hace 7 años

Leaving for work to go home.

Revisión Publicado hace 8 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

Co-workers who care as much as I do

Revisión Publicado hace 7 años

Giving me less hours for the same amount of pay.

Revisión Publicado hace 8 años
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