CarMax Claimed Company
CarMax has been a unique force in the used car industry since 1993. Through innovation and integrity, we’ve... read more
EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
2791
...
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CarMax Competitors

CarMax competitors include Carvana, Penske Automotive Group and AutoNation. CarMax ranks 1st in CEO Score on Comparably vs its competitors. See below how CarMax compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See CarMax Culture vs Competitors:

CarMax Competitors at a Glance

Product Quality Score Comparison

CarMax Ranks 2nd in Product Quality Score

175 Customers rate CarMax's Product Quality Score a 2.9/5, which ranks it 2nd against its competitors, below Penske Automotive Group.

  1. 1st
    Penske Automotive Group
    3.5 / 5
  2. 2nd
    CarMax
    2.9 / 5
  3. 3rd
    Carvana
    2.4 / 5
  4. 4th
    AutoNation
    2.3 / 5
NPS Comparison

CarMax Ranks 2nd in Net Promoter Score

192 Customers rate CarMax's Net Promoter Score a -1, which ranks it 2nd against its competitors, below Penske Automotive Group. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend CarMax to a friend?”.

  1. 1st
    Penske Automotive Group
    12
  2. 2nd
    CarMax
    -1
  3. 3rd
    Carvana
    -21
  4. 4th
    AutoNation
    -30
Pricing Score Comparison

CarMax Ranks 2nd in Pricing Score

161 Customers rate CarMax's Pricing Score a 2.9/5, which ranks it 2nd against its competitors, below Penske Automotive Group.

  1. 1st
    Penske Automotive Group
    3.2 / 5
  2. 2nd
    CarMax
    2.9 / 5
  3. 3rd
    Carvana
    2.6 / 5
  4. 4th
    AutoNation
    2.4 / 5
Customer Service Comparison

CarMax Ranks 2nd in Customer Service

158 Customers rate CarMax's Customer Service a 3/5, which ranks it 2nd against its competitors, below Penske Automotive Group.

  1. 1st
    Penske Automotive Group
    3.1 / 5
  2. 2nd
    CarMax
    3 / 5
  3. 3rd
    Carvana
    2.4 / 5
  4. 4th
    AutoNation
    2.1 / 5
Overall Culture Score Comparison

CarMax Ranks 1st in Overall Culture Score

315 Employees rate CarMax's Overall Culture a 75/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    CarMax
    75 / 100
  2. 2nd
    Carvana
    74 / 100
  3. 3rd
    Penske Automotive Group
    67 / 100
  4. 4th
    AutoNation
    62 / 100
eNPS Comparison

CarMax Ranks 1st in Employee Net Promoter Score

248 Employees rate CarMax's Employee Net Promoter Score a 31, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at CarMax to a friend?”.

  1. 1st
    CarMax
    31
  2. 2nd
    Penske Automotive Group
    28
  3. 3rd
    Carvana
    16
  4. 4th
    AutoNation
    -21
Gender Score Comparison

CarMax Ranks 2nd in Gender Score

24 Employees rate CarMax's Gender Score a 72/100, which ranks it 2nd against its competitors, below Carvana. The Gender Score tracks how positively women rate their experience at CarMax.

  1. 1st
    Carvana
    77 / 100
  2. 2nd
    CarMax
    72 / 100
  3. 3rd
    Penske Automotive Group
    63 / 100
  4. 4th
    AutoNation
    45 / 100
Diversity Score Comparison

CarMax Ranks 2nd in Diversity Score

18 Employees rate CarMax's Diversity Score a 70/100, which ranks it 2nd against its competitors, below Carvana. The Diversity Score tracks how positively diverse employees rate their experience at CarMax.

  1. 1st
    Carvana
    72 / 100
  2. 2nd
    CarMax
    70 / 100
  3. 3rd
    Penske Automotive Group
    65 / 100
  4. 4th
    AutoNation
    59 / 100
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