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CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Our values guide everything we do:
-Do the right thing
-Put people first
-Win together
-Go for greatness
CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest
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CarMax Company Culture
CarMax Culture
This score is derived from employee ratings & reviews4.1/5
CarMax's Overall Culture is rated B
Top Rated Culture Dimensions
Professional Development
AEnvironment
B+Manager
B+Perks & Benefits
B+CEO Rating
BCarMax CEO
Top 25%Top 25% of Similar Size Companies on Comparably
William Nash
74 /100
See More
Diversity at CarMax
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at CarMax have rated Professional Development, Team, and CEO Rating as the highest categories they have scored
Women at CarMax
Top 35%Top 35% of Similar Size Companies on Comparably
B
Women at CarMax have rated Perks And Benefits, Team, and CEO Rating as the highest categories they have scored
CarMax eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
12
CarMax employees are 12% more likely to recommend CarMax as a great place to work
| 48% | Promoters |
|---|---|
| 16% | Passives |
| 36% | Detractors |
Working at CarMax
Working at CarMax is rated highly by 747 employees, across various culture dimensions. CarMax employees are most satisfied about Professional Development, Environment, and Manager categories, putting CarMax’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Richmond, VA. See below in detail how working at CarMax was rated by employees.
Overall Company Culture at CarMax
B
Overall Company Culture at CarMax is rated B
Last updated 2 days ago
Top
25%
CarMax ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
CarMax Employee Reviews
Out of 584 CarMax employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping CarMax improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
Positive Reviews From CarMax Employees
- What makes you most happy at work?I love when we make budget
- What is most positive about the culture and environment at your company?They give employee recognition in the am
- What are some of the best things about your team?They let us interact with everyone
Constructive Feedback From CarMax Employees
- What's going wrong and how can it be improved?Communication and hr on premise
- What needs to change to make the company culture better?Communication and hr person on site
- Why do you feel undervalued and what would make you feel better about your compensation?Communication and hr person to speak on site
CarMax Company Information
CarMax Company Overview
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest
CarMax was founded in 1993 and its current CEO is William Nash. Since its inception 33 years ago, CarMax has grown to 25000 employees.
CarMax Mission, Vision & Values
CarMax Mission Statement
To drive integrity by being honest & transparent in every interaction.
CarMax Vision Statement
Above all, we care about people.
CarMax Values
- Do the Right Thing
- Put People First
- Win Together
- Go for Greatness
| Headquarter | 12800 Tuckahoe Creek Pkwy Richmond, VA 23238 United States of America |
|---|---|
| Website | www.carmax.com |
| Founding Date | 1993 |
| Tel | (800) 519-1511 |
| Company Status | Public |
| Stock | KMX |
| Jobs | careers.carmax.com/ |
| Social Sites |
CarMax Competitors
CarMax competitors include Carvana, Penske Automotive Group, and AutoNation. CarMax ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how CarMax compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CarMax Contact Centers
At CarMax, you'll love working on innovative technology.
CarMax Employees
CarMax has 25000 employees. 747 employees at CarMax have reviewed CarMax across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 747 CarMax employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CarMax are generally satisfied with their total compensation at CarMax, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CarMax are pleased with their team. 747 Participants grade the quality of their coworkers a B. The majority believe the meetings at CarMax are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CarMax believe the environment at CarMax is positive. Most Participants believe the pace of work at CarMax is comfortably fast. About 65% of the employees at CarMax work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CarMax are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
CarMax employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at CarMax report the work pace is comfortably fast
Work Pace
A Day in the Life
85% of CarMax employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CarMax employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of CarMax employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
CarMax employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
72% of CarMax employees call their work environment positive
Environment
Joining CarMax - Employee Onboarding
The prevailing opinion from employees about joining CarMax is that the company was prepared on their first day. CarMax employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CarMax KPIs and OKRs
At CarMax 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CarMax's KPIs and OKRs is essential for its success. Out of 12 CarMax employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CarMax CEO & Leadership
CarMax CEO - William Nash
74 /100
William’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Richmond, VA. CarMax’s CEO is highly regarded especially by employees in the IT department, Asian or Pacific Islander employees, and employees with the company for 2 to 5 Years. However, employees in the Admin department, employees identified with Other ethnicities, and employees in the Customer Support department have a less favorable view of the CEO and believe there is room for improvement. Compared to CarMax’s competitors, William Nash ranks right above Carvana CEO Ernie Garcia. Under Nash’s leadership, CarMax employee respondents are most happy about their Professional Development and the company’s Environment. Diversity and Outlook are two areas, according to respondents, where CarMax could stand to see real improvement.
CarMax Leadership
The CarMax Executive Team is rated a “B” and led by CEO William Nash, Executive Vice President of Strategy and Business Transformation Edwin Hill, and Executive Vice President, General Counsel and Corporate Secretary Eric Margolin
William Nash CEO / President
William Nash serves as the CEO / President of CarMax.
Edwin Hill Executive Vice President of Strategy and Business Transformation
Mr. Edwin J. Hill, also known as Ed, has been Executive Vice President of Strategy and Business Transformation at CarMax... read more
Eric Margolin Executive Vice President, General Counsel and Corporate Secretary
Mr. Eric M. Margolin serves as Executive Vice President of CarMax Inc. since April 2016 and has been its General Counsel... read more
Darren Newberry Senior Vice President of Store Operations
Mr. Darren Newberry has been Senior Vice President of Store Operations at CarMax Inc. since November 1, 2017. Mr.... read more
Jon D. Daniels Senior Vice President of CarMax Auto Finance
Mr. Jon D. Daniels has been Senior Vice President of CarMax Auto Finance at CarMax Inc. since 2014. Mr. Daniels served... read more
Jill A. Livesay Chief Accounting Officer, Vice President and Controller
Ms. Jill A. Livesay has been Chief Accounting Officer, Vice President and Controller of CarMax Inc. since November 14,... read more
Charles Joseph Wilson Senior Vice President of Store Strategy & Logistics
Mr. Charles Joseph Wilson also known as Joe, has been Senior Vice President of Store Strategy and Logistics at CarMax... read more
Eric Margolin Senior Vice President, General Counsel & Secretary
Eric Margolin serves as the Senior Vice President, General Counsel & Secretary of CarMax. Eric started at CarMax in... read more
Andy Ingraham Regional Vice President of Operations (Home Office)
Andy Ingraham serves as the Regional Vice President of Operations (Home Office) of CarMax. Andy started at CarMax in... read more
CarMax Salaries
How much does CarMax pay?
How much do people at CarMax get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CarMax is $135,291, or $65 per hour, while the estimated median salary is $131,848, or $63 per hour.
At CarMax, the highest paid job is a Sales Manager at $227,995 annually and the lowest is a Sales Rep at $38,000 annually. Average CarMax salaries by department include: Communications at $236,504, Marketing at $132,071, Customer Support at $69,922, and Legal at $158,223. Half of CarMax salaries are above $131,848.
300 employees at CarMax rank their Compensation in the Top 35% of similar sized companies in the US (based on 915 ratings) while 294 employees at CarMax rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 304 ratings).
Salaries contributed from CarMax employees include job titles like Developer, Web/Visual Designer, Operations Manager, and Office Manager. Comparably data has a total of 12 salary records from CarMax employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $124k | $124k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $237k | $237k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$135,291*
Average Compensation
$131,848*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CarMax Salaries by City
- Chicago
- Los Angeles
- Houston
- Washington, DC
- Richmond, VA
- Baltimore, MD
- Oklahoma City, OK
- Denver
- Boulder
- Palm Bay, FL
- Fort Collins, CO
- Atlanta
- Salt Lake City
- Provo, UT
CarMax Salaries by Department
Diversity & Inclusion at CarMax
Diverse employees at CarMax score the company 65/100 across various culture categories, placing CarMax in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CarMax across various culture dimensions.
Inclusion and belonging fuels innovation,,CarMax thrives on the unique blend of people who join our team. We believe in creating a welcoming environment where everyone's voice is heard and valued, fostering innovation and solutions that benefit all.
Ranked Culture the Highest
Ranked Culture the Lowest
CarMax Perks & Benefits
Car purchase discount program
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
CarMax PTO
CarMax's PTO and Vacation policy typically gives 20-30 days off a year with 75% of employees expected to be work free while out of office. CarMax's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
CarMax Careers
CarMax Jobs
No Recent Jobs found for CarMax on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, CarMax applied for 7 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
CarMax has a total of 25000 employees
7
Total Applied
H1B Applications Outcome
- 100% Granted (7 out of 7)
- 0% Denied ( out of 7)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 7)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 7)
This data was calculated using publicly sourced data from OFLC Performance Data
Let CarMax Know You Want To Work There
Overview of Candidates Interested in CarMax on Comparably
Candidates By Department
All Industries | 25% | |
|---|---|---|
Sales | 22% | |
Product | 19% | |
Engineering | 13% | |
Operations | 9% | |
Other | 13% |
Candidates By Location
Richmond | 34% | |
|---|---|---|
Midlothian | 6% | |
Glen Allen | 6% | |
Montpelier | 3% | |
Lynchburg | 3% | |
Other | 47% |
CarMax Internship Program
We’re currently recruiting top IT and Analyst talent to fill internship and full-time roles at our corporate offices in Richmond, VA and Atlanta. We’re also hiring for internship positions in our Procurement, Accounting, Legal, and Marketing departments. Once hired, you’ll join our onboarding program to gain an in-depth understanding of our business. You’ll develop a broad network of peers and leaders from different business areas. It’s a great way to help you grow your career with CarMax.
How difficult is it to get an internship at CarMax?
Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Sales Interns
Frequently Asked Questions regarding CarMax
What is CarMax address?
CarMax location is at 12800 Tuckahoe Creek Pkwy
Who is the CEO of CarMax?
CarMax CEO is William Nash, their score by employees is 74
What is CarMax eNPS?
The eNPS for CarMax is 12
What is the salary for UI/UX Designer in CarMax?
UI/UX Designer average salary in the US is 94k
What are the salaries in the Engineering in CarMax?
The average salaries for Engineering in CarMax is 145k
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