C+
70/100
CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Our values guide everything we do:
-Do the right thing
-Put people first
-Win together
-Go for greatness
CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest
read more
HR or Marketing? Claim Your Free Employer Account
CarMax Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I love when we make budget
When there is a good flow.
Review from Customer Support Dept
Adapting the sale to customer situation
Review from Sales Dept
Payday, coworkers, comm meetings, town halls, standards for all to adhere to
Going to work each day.
Review from Sales Dept
the friend i have at work makes me a family
Review from Sales Dept
Seeing co workers, driving, handling cars
Building team members to there best abilities
Interaction with customers and fleet drivers
I work in IT with a bunch of really smart people who work hard to make sure our systems are available. We have fun and a shared sense of purpose.
making money without going to the end of the earth
Coming there,sharing ideas,and working together
The people I work with and that the culture based on the great people hired.
When I get to learn from senior leadership.
Having a caring RVPGM that wants to develop you and does not micro manage you.
Review from Sales Dept
Opportunities for advancement, other team members with good energy, cooperation and helping among associates and interdepartmental
The people I work with
Work flies by, whether it’s because it’s busy, you’re doing something fun, good friendships or the fact you actually get to go outside and get sun
Co-workers and the overall environment
Getting access to the latest tools and information. Always having smart team members to partner with.
What's going wrong and how can it be improved?
Communication and hr on premise
Review from Operations Dept
the upper management culture needs to go back to the old days, when they actually cared about their employees
They are rude they always complain
Review from Admin Dept
Better leadership is needed, including management. Everyone looks over the real problem and is not announced. The manager is always missing. And the assistant manager very unprofessional and needs management classes. Too many associates trying to be leadership and ate not being properly trained.
Car business is dying out fast
Stop making horrible mistakes to people and make them pay for them!! Cars on the lot for customers to shop should all be available and not to only selected employees
Poor quality cars, low inventory, constant overcoming customer complaints.
Stop selling cars that haven’t even been cleaned, they stink, they have mechanical issues and they’re too expensive. CarMax capitalizes on those customers who can’t purchase elsewhere due to bad credit. They have low quality standards & so does their customer
Review from Sales Dept
Our management team is very poor and is not understanding with our mechanics
Review from Operations Dept
fire managers and hire ones that know what they are doing
Review from Operations Dept
The laziness of the employees and managers.
Review from Customer Support Dept
Leadership has went down the toilet
Review from Sales Dept
Carmax boasts about the opportunity to advance, but it is very easy to get stuck in any particular position. It would be easier and cheaper to place an already loyal, hard-working employee in position and train them into what you need.
Review from Admin Dept
the corporate should carefully listen to all associate's concerns and eliminate all those bad managers that are greedy and disrespectful
Review from Admin Dept
What do you like best about your company?
name recognition carries a lot of weight
Leaving for work to go home.
What would you most like to see improved at your company?
Co-workers who care as much as I do
Giving me less hours for the same amount of pay.
×