B+
73/100
CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Our values guide everything we do:
-Do the right thing
-Put people first
-Win together
-Go for greatness
CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest
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CarMax Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
They give employee recognition in the am
The coworkers and inclusion amongst our teams
That i place myself in a happy mood each day and no matter what happens i try to end it that way for myself and others there.
Review from Sales Dept
Everyone is there for each other. and we get along
the staff are friendly and helpful
Review from Sales Dept
Working with the various Departments in House
Review from Sales Dept
The workers all try their best
Review from Operations Dept
It is an all inclusive work environment
Review from Operations Dept
Great Attitude with my co workers!
The service guys out back are great
We try to do our best for each team member by treating everyone with respect regardless of position.
Seeing the customers faces after receiving their vehicles
Flexible work arrangements. Option of going into nice working space and/or working from home.
Nothing about it is positive
Everyone appears they enjoy being at work
The culture of integrity and honesty
You can speak up without fear of being punished.
No retaliation sexual harassment policy, DEI efforts, coaching and leadership opportunities
Integrity is high you can trust your teamates
Enjoying serving customers and being excited for their purchase. Also helping others when needed.
What needs to change to make the company culture better?
Communication and hr person on site
Review from Operations Dept
they need to value their employees, HR needs to have understanding and compassion
need to get rid of a lot of the middle managers, they are nothing but a hinderance to the work
Replace manageers with true leaders who appreciate their people.
Hire qualified employees and pay them a decent wa
More women in supercisory positions. If coworkers make complaints about each other they should be briught together face to face.
Just about everything you can think of. Most of all treating employees as individuals, and not numbers and bodies that can just be replaced whenever as needed. Some shoes can not be filled.
CEO, Regional Management, LGM, and Sales Managers.
Management needs to set expectations & stop allowing things to continue being done the way the way they are now. There need to be some new procedures implemented to stop costly mistakes from being made & Management needs to insure procedures are being followed.
Review from Sales Dept
Team members need to feel like they are all important and their work is valued.
A way to make the sales consultants feel more stable in their pay and free in their ability to sell cars as they wish (not including manipulation of the customer) would be helpful for company culture.
Review from Sales Dept
Awards to those who earn them. Enforcement of basic rules.
Review from Operations Dept
There is no synergy between the different departments. Purchasing, Business Office and especially Inventory. Car prep for delivery is beyond terrible and business office is slow as ever and do not recognize value of time.
Review from Sales Dept
All coworkers are responsible for the same task unless they are new. So understand that you have to do what your told
Review from Customer Support Dept
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