
Out of 287 Chewy employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Chewy improve their work culture. The Mercadotecnia team, with 94% positive reviews, reports the best experience at Chewy compared to all other departments at the company. The Operaciones team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
Revisión Review del Departamento de Producto · Publicado hace 3 años
Revisión Publicado hace 3 años
Fantastic, happy company that provides not only to customers but also employees.
Revisión Review del Departamento de Administración · Publicado hace 4 años
Revisión Review del Departamento de HR · Publicado hace 4 años
Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años
Open to hearing viewpoints that do not exactly align with their own.
Revisión Publicado hace 3 años
Kind, caring, tough but fair. Very approachable. Most approachable exec team I've had in 10+ years of Corp America.
Revisión Review del Departamento de HR · Publicado hace 4 años
They really value your input and want to know about your experience (what can be improved, what's going well, etc.)
Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años
They are very informative and also attentive to the general population of employees. In a nutshell, they listen!
Revisión Review del Departamento de HR · Publicado hace 4 años
Flexible, understands how developers work and not pressuring
Revisión Review del Departamento de IT · Publicado hace 4 años
Hiring competent team leads preferably from inside the company. My current supervisor is newer than I am and cancels most huddles and I have yet to have a 1 on 1 been on the team for over a month.
Revisión Review del Departamento de Atención al Cliente · Publicado hace un año
Leadership needs to get better at leading. There is no leadership presence or direction to unify teams together, and there is little communication from leadership on topics that matter to employees. Teams operate in silos with no regard for other teams, platforms, or internal user experience.
Revisión Review del Departamento de IT · Publicado hace 4 años
Treat the employees like real people with real lives. Also, they need to let people who want to come back for a third time come back.
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
They need to learn their jobs to teach us are jobs. Someone needs to get hr people to do their jobs instead of doing their nails, playing on their phones, or trying to find a new man.
Revisión Review del Departamento de Producto · Publicado hace 6 años
The culture was never mature or healthy, however it made a drastic downward spiral when customer service was moved out of the corporate building. We were left with the VP of Customer Service and no one overseeing her. HR reported to her too which helped conceal the way she mistreated the employees.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
Access to Unlimited Paid time off from the beginning
Revisión Review del Departamento de HR · Publicado hace 4 años
The equity plan and stock.
Revisión Review del Departamento de HR · Publicado hace 4 años
The compensation is more than what one finds for long-term incentives in most other companies. Coupled with PTO which promotes strong work/life balance and personal health and wellness, this company got it right!
Revisión Review del Departamento de HR · Publicado hace 4 años
Bonuses, travel perks and stocks
Revisión Review del Departamento de IT · Publicado hace 4 años
The pay is very competitive
Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años
Better pay, leave policies, less politics
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
I need my uto hours and pto so I can get better I had an injury at work had workmen’s comp and they are is
Revisión Review del Departamento de Producto · Publicado hace 6 años
Given us us 40 hrs
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
No matter how they make the job sound, you are only a number and anything less than perfect is grounds to be fired.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
If the big people in the company with the most responsibility cared more about the people who do the physical work for them.
Revisión Review del Departamento de Producto · Publicado hace 7 años
Great group of people who focus on getting what needs to be done, done. Extremely supportive overall.
Revisión Review del Departamento de HR · Publicado hace 3 años
Collaborative, kind, really smart, and FUN.
Revisión Review del Departamento de HR · Publicado hace 4 años
Good flow of communication, always open to my ideas/questions, supportive and encouraging
Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años
I have served on three different teams and the one consistent thing I have found is everyone is supportive. The concept of team and that we are all in this together is a consistent and constant theme.
Revisión Review del Departamento de HR · Publicado hace 4 años
we are good mix of experienced and new people
Revisión Review del Departamento de IT · Publicado hace 4 años
They need to actually care about their job, but isn't really something that can be taught.
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
Not being so fake to one another
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
Not everyone works equally. Alot of younger people which means lots of drama. Several occasions of couples working together and bringing personal issues to work which can be very disruptive.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
Drive best it's horrible in multi and the following each other every Sunday and Monday is getting beyond itself...put lines in the aisle so people will drive correct
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
They throw boxes in locations then you get written up
Revisión Review del Departamento de Producto · Publicado hace 7 años
Really nice & intelligent people willing to help solve for any issues that come about.
Revisión Review del Departamento de Producto · Publicado hace 3 años
Everyone is there to support one another
Revisión Publicado hace 3 años
Everyone is super fun, engaging, supportive, and uplifting
Revisión Review del Departamento de HR · Publicado hace 4 años
The people and the pets make this company phenomenal.
Revisión Review del Departamento de Administración · Publicado hace 4 años
The people, the pets. Everyone is on the same mission to improve the pet industry and change the game. It's fast paced, but fun because you're working with super smart people that have your back and are a lot of fun to be around.
Revisión Review del Departamento de HR · Publicado hace 4 años
the company needs to grow up. Put people in charge that actually know how to manage and deal with deadlines. Management that knows how to work. Gets out on the floor and watches whats going on. Instead of sitting in their offices looking at adult magazines.
Revisión Review del Departamento de Producto · Publicado hace 6 años
Needs to be friendly and affable
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
Higher hourly wage and better management and hiring more Vets for management
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
Leadership needs to lead by example - and people need to see others succeed
Revisión Review del Departamento de Administración · Publicado hace 7 años
Upper management needs to show more appreciation, interaction with staff, not just showing and talking negative performance reviews. The staff will not perform up to their standards or chewy standards.
Revisión Review del Departamento de Operaciones · Publicado hace 7 años
It was straightforward, didn't feel like I had to jump through hoops to schedule
Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años
It was fluid, as an interactive conversation rather than the typical answer a list of questions and check the boxes.
Revisión Review del Departamento de HR · Publicado hace 4 años
interview was not very technical
Revisión Review del Departamento de IT · Publicado hace 4 años
I liked that the interviews were thorough and challenging. It's a good sign when a company is very selective about their new hires--it means they'll be equally thoughtful on the work itself.
Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años
Quick response, honest, quick follow up
Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años
Communication. Your communication is horrible.
Revisión Review del Departamento de Producto · Publicado hace 6 años
Actually interview people. Stop hiring everyone that breathes. Literally guy before me had his infant son during his interview and was hired
Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años
More open and be positive
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
Stop sending invites to an interview just to tell them before even interviewing, you used to work here and at the time we’re not accepting past employees? the application asks have you worked with chewy before so you’d Think when you get an invite to the interview you’d be interv
Revisión Review del Departamento de Producto · Publicado hace 7 años
They switched to POD style interviews and they do not give RJPs. RJPs could improve retention of the candidates - but also compensation as well.
Revisión Review del Departamento de HR · Publicado hace 7 años
Work life balance, positivity of the people around me.
Revisión Review del Departamento de Producto · Publicado hace 3 años
The projects that I'm a part of
Revisión Review del Departamento de HR · Publicado hace 3 años
Connecting with customers who are excited to adopt digital solutions, and presenting solutions to those who really need it.
Revisión Publicado hace 3 años
People, pets, my team, our leadership.
Revisión Review del Departamento de HR · Publicado hace 4 años
Working on new projects that will impact customers
Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años
Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.
Revisión Review del Departamento de Atención al Cliente · Publicado hace un año
Creating friendly atmosphere and more
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
Better management team their safety team and a better HR and better communication between employees and management
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
No one feels like they matter. They haven't promoted women into leadership or hired them into any executive roles.
Revisión Review del Departamento de Administración · Publicado hace 7 años
The HR department will waste your time and money and not care
Revisión Review del Departamento de Producto · Publicado hace 7 años
Benefits, reasonable (if somewhat low) pay
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
Guaranteed hours and security of job.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
Pay rate, work ethic among coworkers
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
Fair compensation evaluated based upon work evaluation.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años