C
66/100
Chewy Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Work life balance, positivity of the people around me.
Review from Product Dept
The projects that I'm a part of
Review from HR Dept
Connecting with customers who are excited to adopt digital solutions, and presenting solutions to those who really need it.
People, pets, my team, our leadership.
Review from HR Dept
Working on new projects that will impact customers
Review from Marketing Dept
Knowing I have the tools and resources to get the job done while having both support and comradery always available.
Review from HR Dept
Spending time on what I love and there is encouragement to learn new things
Review from IT Dept
Kind and friendly customers, even when they receive bad news.
Review from Operations Dept
The attitudes of coworkers and customers is always quite positive
Review from Customer Support Dept
A sense of accomplishment for getting a lot of work done. Breaking records.
Review from Product Dept
Helping my team achieve their best
Review from Customer Support Dept
The benefits that we are given
Review from Customer Support Dept
Making a positive impact on my team
Review from Product Dept
Being left alone for the most part, not a lot of people telling me what to do usually. I just do my work I'm assigned and go home.
Review from Operations Dept
My decorated desk that I was able to customize
Review from Customer Support Dept
Free food and all my coworkers
Review from Customer Support Dept
I usually am working on interesting coding problems
Clocking in, eating, clocking out.
Review from Customer Support Dept
Meeting expectations feel good, the expectations are NOT unreasonable at all!
Review from Product Dept
Team work and fixing problem for my employees.
What's going wrong and how can it be improved?
Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.
Review from Customer Support Dept
Creating friendly atmosphere and more
Review from Operations Dept
Better management team their safety team and a better HR and better communication between employees and management
Review from Customer Support Dept
No one feels like they matter. They haven't promoted women into leadership or hired them into any executive roles.
Review from Admin Dept
The HR department will waste your time and money and not care
Review from Product Dept
Negative talk only, no positive, management only cares about NUMBERS, not SAFETY. As a lead, I ran a crew and had no issues with staff performing and making numbers without hounding them. I always gave positive results. I also treated the staff to lunches once a month for their performance.
Review from Operations Dept
No one picks up mess, supervisors need to be on floor to see what's going on out there, too much horsing around, lazy employees, rules not enforced.
Review from Product Dept
Chewy is toxic and your day is filled with emails from multiple departments and client groups inquiring about everything. You will spend more time responding to emails than getting anything completed. Leadership is useless and the only development opportunity is external.
Review from HR Dept
Getting me my paycheck on time like how you want me to be at work
Review from Sales Dept
The managers write you up for about anything and make stuff up to get you in trouble
Review from Product Dept
What do you like best about your company?
Benefits, reasonable (if somewhat low) pay
Review from Operations Dept
Guaranteed hours and security of job.
Review from Customer Support Dept
What would you most like to see improved at your company?
Pay rate, work ethic among coworkers
Review from Operations Dept
Fair compensation evaluated based upon work evaluation.
Review from Customer Support Dept
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