A+
89/100
Chewy Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
My coworkers are helpful, kind and smart
Review from Engineering Dept
Collaboration and team partnership across the different parts of the TA Group. Also transparent with each other
Review from HR Dept
I like that we are all able to work autonomously but also enjoy collaborating with others.
Review from HR Dept
Very collaborative, often supporting each other, sharing knowledge.
Review from HR Dept
They are open and honest and create an environment that is enjoyable to be around
Review from HR Dept
Caring, genuine, all around good people
Review from Communications Dept
They are supportive, engaging, hard working, reliable, skilled and fun!
Review from HR Dept
Learning from each other is the best part of the team.
Review from HR Dept
Everyone is working towards the same thing.
Review from HR Dept
Our willingness to partner together and grow together. We truly build relationships.
Review from Operations Dept
Collaboration, engagement, we have earned trust with each other, I feel I can speak my mind and bring my ideas to the table
Review from HR Dept
We enjoy the work we do and are very good at it.
Review from HR Dept
Enthusiastic and caring... and love their pets!
Review from Executive Dept
We all have the same mission, they are kind trust worthy people!
Review from HR Dept
We are all professionals with quality backgrounds and experience
Review from HR Dept
similar minded people, who work with the same gusto as me. Many employees truly encapsulate what it means to be a Chewtopian
Review from Admin Dept
Chewy consistently hires culture fits - everyone is hard working, cares about business results, and is most importantly KIND
Review from Admin Dept
loves pets and supports pet loss
Review from Product Dept
High caliber, hard working, invested and always willing to help. Fantastic team
Review from Business Development Dept
My team is really passionate about our mission, and they truly care about one another - both professionally and personally.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Better proactive planning -- current culture is to share pre-reads at the start of the meeting vs. before, then spend the first ~10-20 min camera off reading. This results in minimal time to digest and think critically about the material at hand, and often the only voices heard are the loudest.
Review from Marketing Dept
any feedback from coworkers should be positive and/or constructive, too often it is negative and not helpful
Review from Customer Support Dept
It seems to be a boys club
Review from Customer Support Dept
There are quite a few coworkers who do the bare minimum of work here and leave their other coworkers to pick up the slack. Leadership does not do a proper job at selecting nd monitoring the right team members for roles here.
Review from Operations Dept
Being more professional on zoom calls or profile pictures, respectful of both employees and customers.
Review from Customer Support Dept
Day 2 mentality, too much politics with self-serving agendas at the director level and middle management versus being customer-focused and doing what's right for the organization and our customers.
Review from Marketing Dept
Lack of communication. Show that they actually care for one another.
Review from Customer Support Dept
to figure out we are a entire unit, that we re are not seperate and use seperate rules for each shift, that just becuase you've been here longer doesnt mean you know more
Review from HR Dept
they need to learn how to read! the constant mispicks is insane! also leads/managers need to get a handle on problem TMs and coach them
Review from Operations Dept
I look forward to interacting with my peers and leadership but our product partners are not the greatest to work with. They favor engineering and treat design like an after thought
Review from Design Dept
too much loud conversations on the floor while working
Review from Operations Dept
mostly back with the managers and communication being awful.
Review from Operations Dept
I just want to be included in discussions and not forgotten
Review from Operations Dept
Better image at the workplace and being prepared to work while they are at work.
Review from Operations Dept
I do not trust my coworkers
Review from HR Dept
Better attitudes and drive to work
Review from Operations Dept
Overall communication and response times. In a world where everyone has Slack at their immediate access, it's ridiculous that some things still need to wait days to be discussed at a specific meeting.
Review from Engineering Dept
tech understanding, operational excellence, narrative culture, lead arguments/debate with data vs opinions and perceptions, reduce gossip
Review from Engineering Dept
Well first senior management needs to be on the same page. Next that could trickle down to my coworkers.
Review from Customer Support Dept
Too many peers still operate and perform on the level of the previous role, where is the accountability? If the associate can't meet the demands or expectations of the role, why haven't they moved on to a new role or taken a step back, allowing someone else to step in who is ready and capable
Review from Customer Support Dept
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