A+
78/100
Chewy Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Inclusiveness and belonging is very important
Review from HR Dept
Fosters inclusivity and internal mobility.
Review from HR Dept
Getting to work with pets!
Review from Marketing Dept
People here care about our mission. There is always opportunity to collaborate on interesting work.
Review from HR Dept
Everyone is really smart and engaging to be around!
Review from HR Dept
It's inclusive and caring. We treat people like people and have like minded individuals
Review from Communications Dept
The positive energy. The fact that TMs are glad to work here!
Review from HR Dept
Team really worked to appreciate us on a individual level
Review from HR Dept
We're working for a great cause.
Review from HR Dept
The engagement and committment to delivering results.
Review from Operations Dept
Inclusivity and a sense of shared purpose
Review from HR Dept
How much people care about their pets, and the way they bring this to what we do.
Review from Executive Dept
People who work at Chewy, are joyful, they love Pets and are just kinder than any other place I have worked.
Review from HR Dept
Great prople who share common goals
Review from HR Dept
Everyone is collectively working towards the same goal
Review from Admin Dept
Likeminded, kind individuals who all care deeply for pets, pet parents, and pet partners.
Review from Admin Dept
the dogs in the office
Review from Product Dept
Love of animals and enthusiasm for customers and customer service
Review from Business Development Dept
I love how innovative and fast-paced our company is. I feel energized by taking on new challenges and getting to try new things.
Review from HR Dept
Pets are considered family members
Review from Marketing Dept
What needs to change to make the company culture better?
Focus on the solution, rather than blame for the problem we're resolving. True, company-wide knowledge management. A focus on building and developing leaders, instead of promoting high-functioning individual-contributors to leadership roles. Data access and analysis.
Review from Customer Support Dept
Employees should be treated like customers.
Review from Customer Support Dept
remote opportunities would be nice, most advancement seems to be in a chewy hub vs work any where
Review from Customer Support Dept
It would be nice if the company were more inclusive/supportive of support staff outside of the corporate office.
Review from IT Dept
to actually act on you policies and procedures, to make sure our TM's are adhearing to them, and they are held acountable for the wrong doings they perform, or be acknowledged when they may or may not meet the top numbers but at least they are working hard instead of hardly working
Review from HR Dept
Enforcement of expectations and share of labor.
Review from Operations Dept
more consistency. Front half of the week wants me to do stuff 1 way and gets upset when I don't while the back half is okay with the way that I've been doing it (or at least hasn't said anything to me about it yet)
Review from Operations Dept
They need to allow us back oin the office! My meantal health is suffering!
Review from Customer Support Dept
the company needs to get on the same page when it comes to home things are done and what is excepted both for leadership and for team members.
Review from Operations Dept
we need to reestablish a culture. Today leadership is delusional about the real culture and why there is such high turnover rates.
Review from IT Dept
The company from top to bottom. The compensation and the culture HAS to change or keep losing people.
Review from IT Dept
Trust managers and if unable to find leaders that you trust. Put out standards prior to disciplining leaders (Peak Season 2021)
Review from Operations Dept
Connective tissue isn't there. We have done a poor job at creating a virtual corporate community during COVID. Given that teams are going to be virtual to one extent or another (e.g., SEA/BOS/FLA campuses), we still need to build that skill set.
Review from Sales Dept
Regardless of RTO or not, we need more virtual social events. I dont know a person at the company besides the people i work with. I cannot socialize even virtually.
Review from IT Dept
Seasonal scheduling structure that eliminated bottlenecking during the Fall/Winter seasons
Review from Marketing Dept
Stand behind what you preach, especially when it comes to safety
Review from Admin Dept
Focus on quality engineering, face our culture problems head-on
Review from Engineering Dept
Stop being political and focus on people
Review from Product Dept
I do not feel comfortable disclosing this information
Review from HR Dept
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