Heartland Employee Reviews | Comparably
Heartland Empresa Reclamada
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. leer más
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Heartland Employee Reviews

Out of 488 Heartland employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Heartland improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Heartland compared to all other departments at the company. The Atención al Cliente team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

Leadership teams were kind of a crapshoot. Some supervisors and managers were absolutely amazing. Others rarely did their jobs and would pass the buck to someone else. Upper management in the office felt like a boys club and if you didn't fit in, you didn't go far.

Revisión Publicado hace 2 años

nice and know how to communicate

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Leadership is both transparent and growth minded

Revisión Publicado hace 4 años

Leadership is engaged and always accessible.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

They are super involved in your success and are willing to help

Revisión Review del Departamento de Ventas · Publicado hace 4 años

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

Being supportive, valuing quality over quantity rather than the reverse, training, setting realistic expectations.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Getting more employees on our Teams.

Revisión Review del Departamento de Producto · Publicado hace 5 años

truly caring about employees and customers

Revisión Review del Departamento de Ventas · Publicado hace 5 años

There should be more diversity in leadership here. Compensation is great, but culture is lacking.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Holding people accountable for failing to do their day to day jobs.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

The benefits is great The benefits is great

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Unlimited income as well as stock options

Revisión Publicado hace 4 años

I am in control of my compensation. This directly affects my efforts and motivation to succeed. The sky is the limit!

Revisión Review del Departamento de Ventas · Publicado hace 4 años

I get to give myself a raise based on how hard I work, no one will ever tell me what my "raise" will be this year. I give it to myself.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The insurance and 401 easy setup

Revisión Review del Departamento de HR · Publicado hace 5 años

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

They care more about numbers in sales despite our service going down due to high work load.

Revisión Publicado hace 5 años

Not paid enough for having to mentally retain this much information and have it ready at the drop of a hat or aka call

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

insurance is to expensive and the company that we have now to report ur fmla never answeres. they transfer you to someone that just straight to vm

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

fight to get better deductions on the benefits

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Took on this role when salaries were not where the market was for others. It is not that I feel undervalued but know that other companies pay higher. But money is not everything and what I get from the company and my team in other ways outweighs that. And makes me happy

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

I really enjoyed the team I was on and getting the opportunity to help other teams to learn more about the business.

Revisión Publicado hace 2 años

everyone is so nice and willing to help

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

We work together and support one another even though we have individual goals and roles in the field.

Revisión Publicado hace 4 años

We are in communications daily and everyone is eager to help the other succeed.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Everyone is super positive, willing to help, involved in each others success, and hardworking.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

The coworkers at my peer level are very negative overall. They do not share the same values as me, nor are they invested in the company, its initiatives, and where we are headed in the future.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

There isn't any issues with my coworkers, I'm just not concerned with interacting with them daily.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

I would love to see all areas of the business collaborate with each other to identify and resolve complex issues cross departments.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

Too many politics and cutting out of deals. ROE not upheld.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

All of my coworkers are lazy, refuse to work, and are never held accountable for their lack of contributions.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

We used to be Heartland. That meant something. The name stood for something. Global has taken it all away.

Revisión Publicado hace 2 años

The people here are great, management, and feel like family

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Robust support structure and opportunities for advancement.

Revisión Publicado hace 4 años

The company encourages working together and facilitating each others' success. This is a win for everyone.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The way we work together and help one another. The camaraderie and compassion for each other and our families.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

They’re dumb to be recognition for experience and contribution to the team outside of just the immediate gratification of margin. There also is no clear path for remote sales peopleTo matricula

Revisión Review del Departamento de Ventas · Publicado hace 5 años

We are understaffed and ignored when we complain about anything

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

Fast, good answers around the complicated compensation model

Revisión Review del Departamento de Ventas · Publicado hace 4 años

It was the most thorough process I’ve even been through. The interviewer was looking for a culture fit above all els

Revisión Publicado hace 4 años

It was effective and open dialogue and not drawn out over days/weeks.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

It was 12 years ago so I couldn't even tell you.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

They let you behind the curtain. No one is trying to bring you on if you're not the right fit.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

There aren't any Interviews reviews of Heartland yet.
Be the first to contribute a review.

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

Coming to learn new things, and learning about the company

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Interacting with clients in the field daily.

Revisión Publicado hace 4 años

I love the autonomy of my position as well as the daily engagement with my team so I do not feel too isolated.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The fact that I get to work hard from my home office and get to walk out and see my family when on breaks.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The opportunity to know I am making a difference

Revisión Review del Departamento de HR · Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

Quantity over quality, clients aren't valued, little support, no guidance, poor communication, no training. All of which need to be reversed completely.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Communication from upper corporate management is sugar coated. Too worried about shareholders perception. This world is a crazy right now and we are moving forward saying "we know this happened, but lets forget about it and move on". Decisions/pricing/service are not handled the right way.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

understaffed need to hire more quality people

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

quit adding things into merchant statement that they do not like.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Employee morale of our payroll specialists is very low in conjunction with negative attitudes. Some days I dread coming in because I feel like this is the day that some of my subordinates will give up and make work more difficult for me and their peers.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Heartland yet.
Be the first to contribute a review.

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Heartland yet.
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