Jo-Ann Stores Outlook Employee Reviews | Comparably
Jo-Ann Stores Empresa Reclamada
Jo-Ann Stores operates fabric and craft specialty retail stores. leer más
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850
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7837
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Jo-Ann Stores Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Being around people and making them happy and helping them find what they need..

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Customers satisfaction is the best

Revisión Publicado hace 2 años

Helping other people, and making them happy.

Revisión Publicado hace 2 años

Helping my customer with fabric choices and ideas and then them coming back with a finished product or picture to show me what they made. Theyre always so thankful and appreciative. I've made many finends here.

Revisión Publicado hace 2 años

My regular guests that come in.

Revisión Publicado hace 2 años

Going home. I would have panic attacks before every shift and be on edge every shift, wondering if I would be talked down that day.

Revisión Publicado hace 3 años

My coworkers and the customers that come in

Revisión Publicado hace 3 años

Interacting with customers. Seeing them start a project and be able to learn or even get help from someone in the store.

Revisión Publicado hace 3 años

Honestly, the people I work with. And helping the customers that come in.

Revisión Publicado hace 3 años

Being productive and helping the customers

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Knowing that my training was good, and that I won't have to back track.

Revisión Publicado hace 3 años

Helping someone work through what they need for a project.

Revisión Publicado hace 3 años

Interacting with customers, new and returning.

Revisión Publicado hace 3 años

Team members and interaction with customers

Revisión Publicado hace 4 años

Helping customers with their projects.

Revisión Publicado hace 4 años

I know my own worth even if I am not paid well. I like my coworkers and the amount of freedom I have

Revisión Publicado hace 4 años

Being surrounded by crafting supplies, and the people who purchase them.

Revisión Publicado hace 4 años

When returning customers show us things that they made with the things they bought last time- especially when we gave them advice that helped!

Revisión Publicado hace 4 años

Being creative and interacting with my team

Revisión Publicado hace 4 años

Talking to people and helping them with their projects

Revisión Publicado hace 3 años

¿Qué está mal y cómo se puede mejorar?

Stores are closing and a lack of vision on part of the corporation

Revisión Publicado hace un año

improved waiting times for customers could be achieved by hiring more employees.

Revisión Publicado hace 2 años

Talking things out and actully teaching the team

Revisión Publicado hace 3 años

Pay your employees with experice better!

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The company will not give the hours nor pay to maintan workers. Maybe not cut the full time keyholders time in half and then spit in their face by cutting their pay in half!!!

Revisión Publicado hace 3 años

Not enough staff to assist customers and accomplish tasks

Revisión Publicado hace 3 años

Replace store manager as well as district manager

Revisión Publicado hace 3 años

No people to help them and keyholders ignor when they are called to help

Revisión Publicado hace 3 años

Ive said it multiple times now. This company needs to reflect on how they treat employees.

Revisión Publicado hace 4 años

Partner with Store Managers to understand the issues faced, especially with how little labor is given. Theyre working their best and most loyal people to the bone. I've been with the company for 10 years and am considering quitting with the lack of sympathy and overwork.

Revisión Publicado hace 4 años

Lack of good customer service-- no employees to actually help customers efficiently or to stock the stores to maximize sales. New POS system takes an enormous amount of time to get through each customer, making customers upset with waiting in line for so long.

Revisión Publicado hace 4 años

Everythings going wrong, we need management, training, staff and working equiptment.

Revisión Publicado hace 4 años

Clearly in the district i work in there is a hard chain of management favoritism. our new store manager has strong ties with the district manager here so they get to get away with being horridly aggressive and ill mannered to the current work team and nice and kind to the new recruits he brings in.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Corporate disconnect. No accountability either.

Revisión Publicado hace 4 años

BETTER HOURS, BETTER COMMUNICATION, ACCURATE SCHEDULING

Revisión Publicado hace 4 años

See previously answered questions, upper management is the problem.

Revisión Publicado hace 4 años

Completely inderstaffed. Incompetent and poor management. Too many tasks with no help and no breaks.

Revisión Publicado hace 4 años

Give me the pay I deserve and compensate for the months I haven't been getting it.

Revisión Publicado hace 4 años

I either have customers supper happy or supper upset. Inventory is almost always off which makes finding things for people hard and causes a lot of tension. Most technology never works, so working price scanner, handhelds and computers would be a drastic improvement.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

All of the prices are wrong, and things are always put in the wrong spot. Customers are patient but complain about bever knowing the right price. We fix it for them but we lose a lot of money because of this.

Revisión Publicado hace 3 años

¿Qué es lo que más te gusta de tu empresa?

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¿Qué es lo que más te gustaría ver mejorado en tu empresa?

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Review Sentiment at Jo-Ann Stores

62
62%
38
38%

About Jo-Ann Stores' Outlook

F
49/100

Where This Score Ranks Jo-Ann Stores' Outlook

BOTTOM
5%

In the Bottom 5% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Cleveland, OH

6th

6th place versus 5 competitors rated on Comparably

Jo-Ann Stores' Outlook is scored a F by 1472 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Jo-Ann Stores' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of Jo-Ann Stores' weaker culture attributes amongst employees. Use the filters below to understand Jo-Ann Stores employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Product
    +40%
  • Experience - Entry Level
    +20%
  • Tenure - 1 to 2 Years
    +19%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -14%
  • Department - Operations
    -7%
  • Ethnicity - African American/Black
    -7%

How Jo-Ann Stores' Outlook Score is Calculated

FILTER RATINGS BY

Results from 828 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

43
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico11%
Bueno36%
Neutral32%
Malo14%
Terrible7%
How do your customers perceive your company?
AnswerPercent
40%
No60%
Are you typically excited about going to work each day?
×
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